iBeLink™ DM384M ASIC Dash Miner Support Thread

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
one of my Blades only shows 36 chip's mapped, lowered Mh/s and some HW errors ,,,

how should I fix this ?

cheers
If the chip number >32, the miner will config the blade with 48 chips, and it will not result in hash power reduce. For more info to support you, please send email to us with the picture of main page, thanks.
 

semajjames

Member
Feb 5, 2015
154
13
78
If the chip number >32, the miner will config the blade with 48 chips, and it will not result in hash power reduce. For more info to support you, please send email to us with the picture of main page, thanks.
send email to what address ??

cheers
 

semajjames

Member
Feb 5, 2015
154
13
78
How do I switch pools ? the start/stop button on my second pool is not red like all the other buttons
 

oaxaca

Well-known Member
Foundation Member
Jul 8, 2014
573
832
263
If you stop the current pool, the next pool should start automatically.
 

oaxaca

Well-known Member
Foundation Member
Jul 8, 2014
573
832
263
I think greyed out means that the pool is not communicating with the miner. Try deleting it and adding a different pool to test. I had trouble with a P2P pool, but others worked.
 

semajjames

Member
Feb 5, 2015
154
13
78
I think greyed out means that the pool is not communicating with the miner. Try deleting it and adding a different pool to test. I had trouble with a P2P pool, but others worked.
it's fixed now ,,,,,,,, I think you were right about pool communicating but time did the trick... I was trying to connect to nicehash but it took ages for communication to work ,,,this is something I did'nt notice at the time when i first loaded up zpool

cheers
 

cryptodealer

Member
Feb 24, 2016
80
19
48
iBelink, please check your pm. i'm still having issues with customs because of lack of information from your shipper. let me know what are my options.
 
Last edited:

Woody20285

New Member
May 19, 2016
1
0
1
73
Hi,
Just took my dual miner out of the box.
Powered right up and fans spin.
However, none of the lights on the front light up and,
cannot access it.

Any thoughts on what I should do to resolve problem
would be appreciated.

Thank you,
Ron (Woody2028).
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
Hi,
Just took my dual miner out of the box.
Powered right up and fans spin.
However, none of the lights on the front light up and,
cannot access it.

Any thoughts on what I should do to resolve problem
would be appreciated.

Thank you,
Ron (Woody2028).
It seem some hardware issue in it.
Please make sure the connection line between Pi and LED lamp board is plugged in, it maybe loosed.
And double check the PI works normally, of course, do not forget check the network link is good status.
If possible, please replace the PI to test it.
Any more issue let us known, our email is [email protected]

Thanks
 

martorix

New Member
Apr 18, 2016
5
1
3
I'm getting random restarts.
On coinmine it's every 4-5 hours. On nicehash its every 2-3 hours.
Temps not exceeding 51 grades Celsius.
Is there any log file I could check for clues ?
 

tuppydog

Member
Dec 30, 2014
251
72
88
NC
Dash Address
XhyHv1cs4T54kD1HXVY7kYZMqo2Kg8hWu4
I'm getting random restarts.
On coinmine it's every 4-5 hours. On nicehash its every 2-3 hours.
Temps not exceeding 51 grades Celsius.
Is there any log file I could check for clues ?
Got the same problem, they said to change out the Raspberry PI board, I'm going to order one this weekend and see if fixes this. I think it's a PS problem though.

note gaps are where the miner stopped today on nicehash:
upload_2016-5-19_14-47-57.png
 

andhum

Member
Mar 10, 2016
44
30
58
Got the same problem, they said to change out the Raspberry PI board, I'm going to order one this weekend and see if fixes this. I think it's a PS problem though.

note gaps are where the miner stopped today on nicehash:
View attachment 2450
Me too, Im thinking this maybe cause the nicehash it self, this is very random and from my 4 miners sometimes all 4 restarts in one time sometimes 2 of them and also any of them separately with different difficulty.
Important is that not the miner restarts as when you power it up just cgminer.
 

andhum

Member
Mar 10, 2016
44
30
58
Or maybe our cgminer have extranonce bug?
Found this:

Hi,

We are receiving several questions about your miner and the support for the very popular NiceHash.com mining pool / service.

You have to make sure that cgminer version that you will include, does NOT have the so-called extranonce diff bug.

See here for details: https://github.com/nicehash/cgminer-ckolivas/commit/b2c6b7287054cb79a02ddd016bffa02870d968ea

You also might want to include extranonce subscription feature, see here: https://www.nicehash.com/index.jsp?p=software#devs

If you will make these patches and make sure your PinIdea X11 miners works good with NiceHash, we can add you to our Recommended Hardware page: https://www.nicehash.com/index.jsp?p=hardware, we have tens of thousands of visitors each day.

If you need some further information just contact us via email to [email protected]

Best regards,
NiceHash team.
In: https://www.dash.org/forum/threads/...-9-mh-s-releasing-in-mid-may-2016.8624/page-3
 

tuppydog

Member
Dec 30, 2014
251
72
88
NC
Dash Address
XhyHv1cs4T54kD1HXVY7kYZMqo2Kg8hWu4
But the version listed in the program is cgminer-3.5.6, I didn't think that had the bug in it, otherwise it wouldn't run at all on nicehash, but then again, there is no way to verify what version of cgminer that is used....
Very strange and telling though if all of your miners went down at the same time, that opens a new can of worms...
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
About the miner restart phenomenon, please refer to FAQ
Why mining software automatically restart?
Mining software support self recovery from network fault and drive fault function, with watchdog monitoring for the whole system , when an anomaly is detected, the mining software will automatically restart, trying to self recovery from the fault, so mining software auto restart is a normal phenomenon.

General, restart phenomenon should be random, but if your local network break down, the miner at the same router may restart at the same time and try to recover the network link.
Of course, the remote pool bad status may cause the miner restart also.

Further more, if you config the temp monitor, the miner will shut down when the temp above the shutdown threshold, and you should restart it manually.

The nicehash extranonce bug already fixed at 3.5.6.
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
Due to the quick restart function(about 10s), the impact of the hash rate can be ignored even restart one time every 20-30 minutes, from our test report.
Of course, the miner status should be normal recovered from the restart process.
 

tuppydog

Member
Dec 30, 2014
251
72
88
NC
Dash Address
XhyHv1cs4T54kD1HXVY7kYZMqo2Kg8hWu4
But the version listed in the program is cgminer-3.5.6, I didn't think that had the bug in it, otherwise it wouldn't run at all on nicehash, but then again, there is no way to verify what version of cgminer that is used....
About the miner restart phenomenon, please refer to FAQ
Why mining software automatically restart?
Mining software support self recovery from network fault and drive fault function, with watchdog monitoring for the whole system , when an anomaly is detected, the mining software will automatically restart, trying to self recovery from the fault, so mining software auto restart is a normal phenomenon.

General, restart phenomenon should be random, but if your local network break down, the miner at the same router may restart at the same time and try to recover the network link.
Of course, the remote pool bad status may cause the miner restart also.

Further more, if you config the temp monitor, the miner will shut down when the temp above the shutdown threshold, and you should restart it manually.

The nicehash extranonce bug already fixed at 3.5.6.
Ok, but once it restarts, it always goes back and mines on pool 0, which is hard set and mines where to? Isn't there a way so that when it restarts, that it could go to a chosen backup pool? Or can it do that, let me know?
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
If you want to set the pool as default pool, which will mining first after restart, please put the pool at the first position in the pool list, not only set the priority to highest, and do not forget to save configuration.
 

andhum

Member
Mar 10, 2016
44
30
58
If you want to set the pool as default pool, which will mining first after restart, please put the pool at the first position in the pool list, not only set the priority to highest, and do not forget to save configuration.
To do this, if you have list of pools you must DELETE all your pools details and rewrite it again in list accordingly to your priority! not good unfortunately,also you cant see pool details already in use so we have actually lot of headache because not always im using same user and password. I know, Ibelink said before that they did for safety reason ...
Please add option where on the list NEW pool should be placed 0-1-2-3-4-5etc, not only as last always.
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
To do this, if you have list of pools you must DELETE all your pools details and rewrite it again in list accordingly to your priority! not good unfortunately,also you cant see pool details already in use so we have actually lot of headache because not always im using same user and password. I know, Ibelink said before that they did for safety reason ...
Please add option where on the list NEW pool should be placed 0-1-2-3-4-5etc, not only as last always.
Good suggestion, we will consider to add the function to configure the pool list more easy in the new version.
 

DarkWater

Well-known Member
Foundation Member
May 14, 2014
111
98
193
5280, Colorado
www.meetup.com
I switched pools recently. Got good performance for the first day on miningpoolhub, then the next day I get like 30-50% reject rate, and on my end its showing as discards. Is that the miner or the pool? I didn't have any of these issues on NiceHash.
 

tuppydog

Member
Dec 30, 2014
251
72
88
NC
Dash Address
XhyHv1cs4T54kD1HXVY7kYZMqo2Kg8hWu4
I switched pools recently. Got good performance for the first day on miningpoolhub, then the next day I get like 30-50% reject rate, and on my end its showing as discards. Is that the miner or the pool? I didn't have any of these issues on NiceHash.
It's funny, I had 2 solid days of mining on coinmine.pl where there were no restarts, now the problem is back again. Also, i cannot mine without the miner restarting on NiceHash every 2hrs or so. It may be the pool(s) after all...
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
I switched pools recently. Got good performance for the first day on miningpoolhub, then the next day I get like 30-50% reject rate, and on my end its showing as discards. Is that the miner or the pool? I didn't have any of these issues on NiceHash.
I basically confirmed that it was a question of mining pool, while not the miner box, please refer to FAQ:
Why some mining pools rejection rate is very high?
Due to hash rate of the iBeLink mining machines is very high, dozens of times of general GPU, some mining pools are unfriendly to ASIC mining machine, cause to very high rejection rate. If mining pool can set the difficulty, please appropriately raise the difficulty of mining, reduce nonce average quantity, so as to reduce the rejection rate, or switch to the ASIC friendly mining pool.
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
It's funny, I had 2 solid days of mining on coinmine.pl where there were no restarts, now the problem is back again. Also, i cannot mine without the miner restarting on NiceHash every 2hrs or so. It may be the pool(s) after all...
Could you send the pic of web homepage after restart to our email: [email protected].
Thanks