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iBeLink™ DM384M ASIC Dash Miner Support Thread

Discussion in 'Hardware Discussions (ASIC / GPU / CPU)' started by iBeLink, Feb 26, 2016.

  1. pinwc4

    pinwc4 Member

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    Ahmed, I responded to your PM's. Despite the same symptom our problems are not the same. I plugged directly in the Pi using an monitor and keyboard but unless you have Linux knowledge I would not recommend doing that.

    iBeLink_1, where is the source for cgminer? After my problem I tried to find it since you are using a custom build of it but could not. If it is not out there yet when do you think it will get posted?

    A few suggestions I would have is an ability to do rollbacks or updates easily through the web interface even if cgminer is not running as well. Currently those buttons are on the cgminer config screen, but if cgminer is not running you can not get to that screen. Also you should have a method to completely flash the pi back to its factory state, even just a download of the image so we can flash it ourselves would be useful.

    Thanks for the support, again they were very responsive.
     
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  2. iBeLink_1

    iBeLink_1 Active Member

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    Thanks for pinwc4 good suggestions, and we will release the image of TF recently, so please focus on the dashtalk or dualminer.com about the release info.

    We have touched with Ahmed Nattiel yesterday, and it seem the only way to fix his issue is flashing the TF card.

    All in all, any question please let us know, by the email maybe more quick to response.
     
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  3. pinwc4

    pinwc4 Member

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    Thanks, having that will help people if they have problems. Make sure to get the cgminer source posted somewhere separately as the TF image only has the binary.

    It is great that you chose an open source solution for this, this helps the community overall as well as simplifies things for your company.
     
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  4. iBeLink_1

    iBeLink_1 Active Member

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    Dear pinwc4:

    Thanks for your good idea about open source of miner, but we have no plan to do that, recently at least.
    We will release image of miner for customer to do it self and the update process also provide the channel to fix some bugs,
    and we will add more functions into miner according to usr's sugestions in the next generation product,
    so our support will become more and more strong in the feature.

    Thanks very much

    iBeLink
     
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  5. pinwc4

    pinwc4 Member

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    I think there may be some confusion on this point. You already have an open source miner but just have not released the source yet. Your company modified cgminer, https://github.com/ckolivas/cgminer, which is under the GPL license, https://github.com/ckolivas/cgminer/blob/master/COPYING. While I do not know the exact fork of the code you based your work on ultimately it ties back to that license which has the legal requirement to release the source containing your modifications.

    This is a good thing, something to embrace. While many companies used to be scared of open source the benefits for everyone are well understood now, even stubborn giants like Microsoft are embracing this.

    So again I commend your company for using open source. Use this to your advantage and do the right thing, provide the source.
     
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  6. iBeLink_1

    iBeLink_1 Active Member

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    Dear iBeLink User:

    We will open source of iBeLink miner without doubt.
    As you know, this is our first generation miner,
    we spend more energy to improve our system for better efficiency and user experience,
    and emergency user support also take up some of our time,
    so the open source work is delay now, but we will push this process faster from now on.
    Just wait for our release info of source, please.

    Thanks

    iBeLink
     
    #36 iBeLink_1, Mar 11, 2016
    Last edited by a moderator: Mar 11, 2016
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  7. iBeLink_1

    iBeLink_1 Active Member

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    Dear iBeLink User:

    We have just released our first image of TF card, please download from: http://pan.baidu.com/s/1mhoFJO8
    You could download baiduyun client to download it because above 1G size file,client download here: http://rj.baidu.com/soft/detail/17519.html?ald
    How to flash the TF card? You can refer to this doc:How_to_flash_iBeLink_TF_card.pdf which include the download zip file.
    We strongly recommend our users to flash the TF card if you encounter such serious problems of miner break down.
    If you use brand new TF card, the speed of TF card could not less than the Class 10(10MB/s).

    Any issue let us know.

    Thanks
    iBeLink
     
    #37 iBeLink_1, Mar 11, 2016
    Last edited by a moderator: Mar 11, 2016
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  8. andhum

    andhum Member

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    Thank you very much but all is in Chinese language only,download the client is OK but to use it you have to register and how to do if all in Chinese no english at all ??
    Can't do it i think. Please upload this image to some international service or I don't know.
    Thank you
     
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  9. andhum

    andhum Member

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    Baiduyun client require registration and this require to provide Chinese telephone number to receive verification code via sms.
    Im in UK - I cant do it.
    iBeLink please find another service in english.
    From your advice I must flash my TF card but I cant download it :sad:
     
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  10. iBeLink_1

    iBeLink_1 Active Member

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    Dear user:
    We update the file to English website, but the process take more time, so wait for moment,
    We will publish the site when all is well done.

    Thanks.
    iBeLink
     
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  11. andhum

    andhum Member

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    That's very good news,hopefully it will be done in next few minutes... Thank you
     
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  12. iBeLink_1

    iBeLink_1 Active Member

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    #42 iBeLink_1, Mar 11, 2016
    Last edited: Jun 24, 2016
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  13. andhum

    andhum Member

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    Downloading...
    iBeLink you providing good support,Thank You.
     
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  14. andhum

    andhum Member

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    Sorted!
    All back 2 normal and miner is alive again :)
    Thank you
     
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  15. iBeLink_1

    iBeLink_1 Active Member

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    You are welcome!

    We also recommend our users to update the miner software which is exactly alike with the released image of TF,
    although your miner work up well all the time. It not need to re flash the TF card, but just simply click the update button.

    Happy mining
    iBeLink
     
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  16. pinwc4

    pinwc4 Member

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    Thanks for the update on that, we anxiously await this release. Also thanks for getting an image out there, that will help many people.

    In regards to posting the code I can appreciate that your company is working through many requests however this should be a high priority. It less than 5 minutes of work to do, no need to overly complicate it, just have the person that compiled it zip up the directory and post it on your site. I can imagine that in the long term they may want to establish a github repository or something similar to better manage the source but for the short term need just posting a quick archive is enough.

    Just have them run something like tar -zcvf outputfilename.tar.gz cgminerdirectoryname and post it. Quick and easy, whoever compiled it will know what to do
     
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  17. iBeLink_1

    iBeLink_1 Active Member

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    Dear iBeLink user:

    The process of open source is already on our schedule, you should just wait for moment.
    If you are very interested in our technology of product, you can directly email us to get more technical details.

    Thanks
    iBeLink
     
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  18. sonarous

    sonarous Member

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    IbeLink - a question. After about 5 days the hashrate on the miner usually drops to about 230 mHash and has to be rebooted. Is there any particular reason for this and anything I can do to avoid it?
     
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  19. iBeLink_1

    iBeLink_1 Active Member

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    Dear iBeLink user:
    It seem some of your ASIC chips break down or driver break down or your local net issue or the mining pool problem, you can give us more detail by email, the email address have send to your Inbox.

    Thanks.

    iBeLink
     
    #49 iBeLink_1, Mar 23, 2016
    Last edited by a moderator: Mar 23, 2016
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  20. pinwc4

    pinwc4 Member

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    Any update on this? Posting the source really is just a few minutes of work but will be really helpful for the community.
     
  21. iBeLink_1

    iBeLink_1 Active Member

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    Dear pinwc4:

    We are trying our best to develop the next generation of products, to provide customers and the community a better user experience and the better products, so our code is constantly updated and iterative, and we want to give customers a more perfect products, off course including source code, so please wait patiently a little bit.

    I remember you know our email and I used to do a technical support for you, so if you are very interested in our technology of product, you can directly email us to get more technical details.

    Thanks
    iBeLink
     
  22. pinwc4

    pinwc4 Member

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    Yes, and I appreciate you helping me previously and understand that there are many tasks to take care of. However as I keep stating this is just a few minutes of work. It should have been done when the miners shipped. It helps provide a better user experience as we can work with cgminer as needed.

    In fact if the source had been released I would never had needed to contact you for help, either I would have resolved my problem quickly and easily or potentially there would never even have been a problem in the first place as the problem was with your binary which I would not have used and compiled my own like I normally do.

    We are being patient, it has been a few weeks since these miners have been available. Somebody needs to take the few minutes to show that your company is an honorable company and post the source.
     
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  23. pinwc4

    pinwc4 Member

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    Your best bet is to restore the image to a new SD card.

    For now you do not want to mess with the local Linux install in the miner. They have done some very inappropriate things to cgminer so we need the source first.
     
  24. pinwc4

    pinwc4 Member

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    It is the link by ibelink a few posts up

    8GB in size I think
     
  25. pinwc4

    pinwc4 Member

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    Yes but I strongly recommend not doing that as that is your only copy. Better to test on a separate card instead of potentially messing up the original further.
     
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  26. pinwc4

    pinwc4 Member

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    It's a raspberry pi, the SD slot is unfortunately on the bottom.
     
  27. iBeLink_1

    iBeLink_1 Active Member

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    Attached Files:

    #57 iBeLink_1, Mar 28, 2016
    Last edited: Jul 27, 2016
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  28. KIA163

    KIA163 New Member

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    I also will not let me in the Config! I did everything as written iBeLink_1. What to do??? Help me please !!!!
     
  29. pinwc4

    pinwc4 Member

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    Bummer, so far with anyone I have helped updating the SD card has fixed the issue. If you are sure that you got the image written to an SD card and that new image still did not work then you might want to reach out directly to their support. You can email them at [email protected] for support.
     
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  30. iBeLink_1

    iBeLink_1 Active Member

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    Thanks pinwc4 for your good suggestion.

    We have found the solution of issue of config failure, and we will improve the configuration of miner at the next generation product.
    Our suggestion for the config failure:
    1. When you config the miner, please confirm you using the English input method, while not the local language input method
    2. If already config failure, please flash the TF card with our released image, and you can refer to above post

    Thanks
    iBeLink
     

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