iBeLink™ DM11G ASIC Dash Miner Support Thread

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
Glad that you admit i am your customer.
Secondly, so i am asking for my right under your own terms & conditions which you violated. So raising my voice to get my right is a 'threat' to you?
Or daring you to a legal suit is a threat to you?

I have a point, if you are certain you did not violated your own t&c, then why afraid. Give me your US company information and let the courts decide if you cannot. I wanted you to decide this but you run away instead of resolving the issue.
Hi,

Speaking up and asking for your right is fine, but demanding for our company information or you will file a lawsuit for multi million dollars is not. Also as I have mentioned multiple times before, please let's keep this thread clear for technical issues and discussions.
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
Hi,

Speaking up and asking for your right is fine, but demanding for our company information or you will file a lawsuit for multi million dollars is not. Also as I have mentioned multiple times before, please let's keep this thread clear for technical issues and discussions.
Glad that you recognize that i am speaking for my right.

When your staff even after admitting that they violated your own terms & condition call me liar etc and don't respond on official ticket system. What do you expect me to do?

Also, if you are right and you did not violated your terms & conditions, why afraid? Just share your company information.

I always promoted you but i am very disappointed that you are even denying me my right which you violated under your own terms & conditions.

I would still prefer to resolve with you directly if you are ready to resolve. Let me know. Thanks.
 

UdjinM6

Official Dash Dev
Core Developer
Dash Core Team
May 20, 2014
3,639
3,537
1,183
Glad that you recognize that i am speaking for my right.

When your staff even after admitting that they violated your own terms & condition call me liar etc and don't respond on official ticket system. What do you expect me to do?

Also, if you are right and you did not violated your terms & conditions, why afraid? Just share your company information.

I always promoted you but i am very disappointed that you are even denying me my right which you violated under your own terms & conditions.

I would still prefer to resolve with you directly if you are ready to resolve. Let me know. Thanks.
Look, I understand your frustration and I was letting you to express yourself in this thread for some time even though it was slightly offtopic.
But @iBeLink_1 has a legit point as well, so pls stay on topic (tech issues) and keep this thread clean.
You can either start a new thread if you want to continue discussion about your issue in public or move this to private messages.
Thanks.
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
Look, I understand your frustration and I was letting you to express yourself in this thread for some time even though it was slightly offtopic.
But @iBeLink_1 has a legit point as well, so pls stay on topic (tech issues) and keep this thread clean.
You can either start a new thread if you want to continue discussion about your issue in public or move this to private messages.
Thanks.
@Officialdashdev: As you are Dash official dev i respect you and to honor you I will start a new thread. I wish devs define a way that manufacturer of asic equipment atleast do honor their own terms & conditions.
@ iBelink: I am not going to let you slip away and will catch you to the end
 
  • Like
Reactions: UdjinM6

dashminelover

Member
Jul 17, 2017
217
30
88
56
I am having technical issue and i was told this is right place to get them resolved.
Only the prohashing mining pool is working fine but on multipool the device restarts and disables it automatically for no reason, when contacted multipool they say its fine. Attached is the screenshot, please advise.
https://imgur.com/jUsYWcu
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
I am having technical issue and i was told this is right place to get them resolved.
Only the prohashing mining pool is working fine but on multipool the device restarts and disables it automatically for no reason, when contacted multipool they say its fine. Attached is the screenshot, please advise.
https://imgur.com/jUsYWcu
Hi,

When this happens, it is due to communication error between the miner and the pool. This is caused by either wrong url, port, or user information. Please double check that the information is still correct in the pool. You can do this by selecting the check mark box under the Pool heading. Also, I noticed you have 2 entries for eu.multipool. Try deleting 1 of them and see if it will work. I will also test the pool myself and check for potential issues.

[EDIT] I have tested out the pool and it is now working. At first I was also getting an error where it would not start. After switching to other pools I was able to connect to multipool. I am wondering if it has something to do with the way our miner attempts to connect and their ddos protection. Will stay connected for a bit longer and see if it switches pools.
 
Last edited:

Etin

Member
Jul 2, 2017
107
9
68
121
Look, I understand your frustration and I was letting you to express yourself in this thread for some time even though it was slightly offtopic.
But @iBeLink_1 has a legit point as well, so pls stay on topic (tech issues) and keep this thread clean.
You can either start a new thread if you want to continue discussion about your issue in public or move this to private messages.
Thanks.
Thanks!
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
After about an hr, I am still connected to multipool. You can try hitting the Config button to refresh and see if the pool will show the "stop" button again. Otherwise you may need to switch pools for a bit and then connect back. Has anyone else run into something similar or this exact issue with multipool?
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
After about an hr, I am still connected to multipool. You can try hitting the Config button to refresh and see if the pool will show the "stop" button again. Otherwise you may need to switch pools for a bit and then connect back. Has anyone else run into something similar or this exact issue with multipool?
Pool does shows the STOP button but after some time like hour or or approx 2 hours it then automatically restarts miner so have to switch the pools to make it work again, thus making it inefficient. Let me talk to multipool regarding their DDoS protection.
Thanks.
 

Etin

Member
Jul 2, 2017
107
9
68
121
Screen Shot 2017-09-20 at 11.11.25 PM.png Screen Shot 2017-09-20 at 11.11.25 PM.png Screen Shot 2017-09-20 at 11.11.25 PM.png


Please take a look at my dashboard the numbers of my Hashes seems weird especially since the Pool only got 2.7GH
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
View attachment 4811 View attachment 4811 View attachment 4811


Please take a look at my dashboard the numbers of my Hashes seems weird especially since the Pool only got 2.7GH
Hi,

It does look like your hashrate is a little low but your hardware is showing nothing unusual. This might be caused by network issues (latency, ping, network traffic, etc). There is also a difference in how the miner and the pool calculates hashrate. By the way, what pool are you using? I would like to check it out.
 

Etin

Member
Jul 2, 2017
107
9
68
121
I get that Pools calculate differently but note my Hash Rate is 579.44% of the expected Hash rate. I usually see this go up to 200% but more recently it went up to over 1000% at which point, I thought it best to put off the miner. Its not up to 24 hours and now I get this. What causes this spike and is it okay for the miner ?
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
I get that Pools calculate differently but note my Hash Rate is 579.44% of the expected Hash rate. I usually see this go up to 200% but more recently it went up to over 1000% at which point, I thought it best to put off the miner. Its not up to 24 hours and now I get this. What causes this spike and is it okay for the miner ?
Hi,

Ah I'm sorry, I misread that. The only thing I can think of is the low difficulty. The miner is probably hashing a lot faster than at a normal difficulty. As long as the miner is kept cool and you don't get a high H/W, you shouldn't have a problem.
 

Etin

Member
Jul 2, 2017
107
9
68
121
Hi,

Ah I'm sorry, I misread that. The only thing I can think of is the low difficulty. The miner is probably hashing a lot faster than at a normal difficulty. As long as the miner is kept cool and you don't get a high H/W, you shouldn't have a problem.
Thanks
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
I've played around with the difficulty a bit with the help of multipool. I found that on a low difficulty, my miner was reporting hashrates in the 30gh+ but the pool was only reporting 2-3gh. When the difficulty was raised higher, the miner started reporting normal hashrates and so was the pool.
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
I've played around with the difficulty a bit with the help of multipool. I found that on a low difficulty, my miner was reporting hashrates in the 30gh+ but the pool was only reporting 2-3gh. When the difficulty was raised higher, the miner started reporting normal hashrates and so was the pool.
Can you reproduce the steps for setting the correct difficulty level?
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
Can you reproduce the steps for setting the correct difficulty level?
Hi,

First, I started with the recommended difficulty stated in their FAQ. They say for hashrates of 250MH+ to set 16384. In the Workers setup, I set the Share Difficulty to 32768 which is the next step up since the DM11G is faster than 250MH. I let the miner run for a bit and compare the reported hashrate. If the pool still reports a slower hashrate than the miner, I increase the difficulty. Currently, I have mine set at 65536.

FYI, this is for Multipool only. Other pools might set their difficulty differently.
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
Hi,

First, I started with the recommended difficulty stated in their FAQ. They say for hashrates of 250MH+ to set 16384. In the Workers setup, I set the Share Difficulty to 32768 which is the next step up since the DM11G is faster than 250MH. I let the miner run for a bit and compare the reported hashrate. If the pool still reports a slower hashrate than the miner, I increase the difficulty. Currently, I have mine set at 65536.

FYI, this is for Multipool only. Other pools might set their difficulty differently.
i will try it, thanks
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
Machine makes alot of noise and i was thinking of sound proofing it, did some research and found people made some boxes for antminers which reduced the noise massively.

Can you tell is the majority of noise generated by fan? If so can you suggest any fans which have some power capacity and noiseless so i can buy them to avoid noise ?
Or if its not fan and something else not replaceable could you suggest a way to reduce the noise?
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
Machine makes alot of noise and i was thinking of sound proofing it, did some research and found people made some boxes for antminers which reduced the noise massively.

Can you tell is the majority of noise generated by fan? If so can you suggest any fans which have some power capacity and noiseless so i can buy them to avoid noise ?
Or if its not fan and something else not replaceable could you suggest a way to reduce the noise?
Hi,

The noise should be from the fans, those are the only moving parts of the miner. We don't have any recommendations for any fans that can produce the same amount of air movement and are less quiet. Here are the specs of our fans:
Model: FFC0812DE
Specification: 80*80*38mm
Voltage: 12v
Current: 1.80A
Speed: 5700RPM
Air volume: 80.16 CFM
Noise: 52.5DB
If you want to buy different fans, you can use this as a guide. However, be mindful of cooling if the air movement is lower.
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
Hi,

The noise should be from the fans, those are the only moving parts of the miner. We don't have any recommendations for any fans that can produce the same amount of air movement and are less quiet. Here are the specs of our fans:
Model: FFC0812DE
Specification: 80*80*38mm
Voltage: 12v
Current: 1.80A
Speed: 5700RPM
Air volume: 80.16 CFM
Noise: 52.5DB
If you want to buy different fans, you can use this as a guide. However, be mindful of cooling if the air movement is lower.
Ok don't recommend but share with me if there are fans in market which are 5700 RPM and have Noise level of 20 DB or so?
 

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
Ok don't recommend but share with me if there are fans in market which are 5700 RPM and have Noise level of 20 DB or so?
Hi,

There are no fans that run 5700 RPM with noise level of 20 dBA. If you want lower noise level, you will have to get a fan running at a lower RPM. Faster fans are louder than slower fans, that's just how they are.
 

dashminelover

Member
Jul 17, 2017
217
30
88
56
Hi,

There are no fans that run 5700 RPM with noise level of 20 dBA. If you want lower noise level, you will have to get a fan running at a lower RPM. Faster fans are louder than slower fans, that's just how they are.
What is the lowest noise level on any fan that run 5700 RPM?
 

kitkit85

New Member
Sep 17, 2017
23
1
3
36
hi ibelink ,

i am using nicehash and i find out my mining performance is pretty low on average .
may i know whats the possible reason and i have only taken out one price of hash board ,
i am expecting 3% of performance lost only but according to the average hash rate is around 30% lost.
 

Attachments

iBeLink_1

Active Member
Feb 17, 2016
382
65
98
hi ibelink ,

i am using nicehash and i find out my mining performance is pretty low on average .
may i know whats the possible reason and i have only taken out one price of hash board ,
i am expecting 3% of performance lost only but according to the average hash rate is around 30% lost.
Hi kitkit85,

Aside from using 1 less hashing board, the PLL (clockrate) has also been lowered due to a high temperature. If you can bring that down to a reported temperature of around 35C, the PLL will be returned to normal and you should get a better hashrate. The normal (and highest) PLL setting is 600.
 

kitkit85

New Member
Sep 17, 2017
23
1
3
36
Hi kitkit85,

Aside from using 1 less hashing board, the PLL (clockrate) has also been lowered due to a high temperature. If you can bring that down to a reported temperature of around 35C, the PLL will be returned to normal and you should get a better hashrate. The normal (and highest) PLL setting is 600.
will opening up the casing help ? or closed for better performance?
have you do the test ?
 

boniman

New Member
Sep 10, 2017
8
0
1
29
Hello, support.

One of the four LED indicators is off on my iBeLink DM11G machine. Find attached the screenshot from the miner. It shows that it is working and it's hashrate is included into total hashrate. But look at the Active map column, it shows zero.

Is it normal? I think it is inactive. Waiting for your reply.
 

Attachments