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Pre-Proposal: DASH Help - Venezuela (Customer Support Center)

Discussion in 'Pre + Budget Proposal Discussions' started by AlejandroE, Jan 3, 2018.

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Would you support this proposal?

  1. Yes

    46 vote(s)
    97.9%
  2. No (please explain why)

    0 vote(s)
    0.0%
  3. I don´t know, need more information (please ask your question)

    1 vote(s)
    2.1%
  1. yocko

    yocko Member

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    This is great! I will support this fully and speak toy friends who will do the same.
     
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  2. AlejandroE

    AlejandroE Active Member

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    Hello, thanks for your support! We very appreciate it. And as I said before, we will work hard to add value to the DASH community. :)
     
  3. ScioMind

    ScioMind Member

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    This would be a real win-win in the truest sense: A win for the Venezuelan Nation, and a win for the Dash Nation! You have my fullest support!
     
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  4. Saul Felipe Cano Quiñones

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    I know you guys from DASH in telegram and i know that your guys are doing a great work! Im sure that the proyect will pass!!! God blees you and yor team!
     
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  5. carlosjem

    carlosjem Member

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    Hello Saul, thanks for your support and your nice words about us!

    Hope that you can track our job and be proud of our progress.

    God bless you too!
     
  6. AlejandroE

    AlejandroE Active Member

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    Hello friend. Thanks for your support! And you are right, thats the idea, always a win - win strategy!
     
  7. djcrypto

    djcrypto Member

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    This looks like a great team to provide a part of the holistic solution in Venezuela.
    Also, this concept could be "franchised" in different countries around the world.
    Love it.
    YES!
     
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  8. AlejandroE

    AlejandroE Active Member

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    Hello friend, thanks for your support! You are right, future plans are to provide our services to other Spanish speaking countries, and hopefully to other languages too!

    Thanks!
     
  9. Leogriz

    Leogriz Member

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    Wow guys excellent proposal, I'm part of the dashccs team, and I must say that after the conferences we are approached by many people with questions of all kinds, and a platform like this would provide great support for the adoption of dash in both users and business.
    I like the idea of expanding to other latitudes, Spanish speaking, thumbs up, boys
     
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  10. LorenzoRey

    LorenzoRey Member

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    Hello Leo thank you very much for your support! together we can do great things in Venezuela.

    -Lorenzo Rey
     
  11. ec1warc1

    ec1warc1 Active Member
    Masternode Owner/Operator

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    At Dash.red, we receive more questions from people in Venezuela than we can appropriately handle. Examples:
    1. I dropped my cellphone, and I need to recover my wallet
    2. How can I sell/buy Dash for BFV? (Bolivares)
    3. How can I install a wallet?
    And many more... MANY MORE. So, if our friends at Dash Caracas set up a help center, it would be a BIG help for Dash.red.

    I support this effort and congratulate everyone for their successful efforts thus far!
     
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  12. AlejandroE

    AlejandroE Active Member

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    Hello Edward, we really appreciate your kind words and support!

    Actually, those 3 examples are some of the most FAQs we have seeing from people here in Venezuela. And this validates yet again that a Help Center is highly necessary.

    We are working along with Dash Caracas to bring the best solutions and answers. We hope more MNOs support us.

    Thanks again! (We are true fans of dash.red and your youtube channel)
     
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  13. Miguel Quintas

    Miguel Quintas New Member

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    Go for it!
     
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  14. AlejandroE

    AlejandroE Active Member

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    Hello Miguel. We will!!
     
  15. JZA

    JZA Active Member

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    Will these budget drawn continuously from the budget. I think this is a lot of money specially if there wont be enough quorum at the begining but supposing there is, then it would in theory genrate more demand for the service. What I am a bit nervous is that this will be only mantained by th budget, or is there a business model to make it sustainable.
     
  16. LorenzoRey

    LorenzoRey Member

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    Hello JZA thanks for your question, I will be responding to it point by point:


    1) This proposal will initially draw from the budget and will help adoption get to the point where businesses will start looking for support and training and will want to pay for it, when that market exists we would definitely like to become a self sustained enterprise (and we are 100% sure there will be a market).


    2) Regarding the cost of this proposal, we firmly believe that the Cost-Benefit balance of this proposal is great for DASH. Taking into account everything we will do with this support center and how many people we will help to adopt DASH in their lives. So when we see the amount we are asking vs the benefits we will offer, we don't think it's high, we think it's well proportionate.


    3) About quorum: we have validated this with surveys and we have seen it first hand. There's a lot of interest for Dash and cryptocurrencies in Venezuela, partly thanks to our friend over at Dash Caracas, so there is quorum. The issue is people leave with many questions and nowhere to go get assistance fast, that's why we are here for.


    We appreciate your feedback and are glad to answer any further concerns.


    -Lorenzo Rey

    Dash Help Venezuela
     
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  17. Frame 48

    Frame 48 New Member

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    The more that Dash does with Venezuela the better. Keep on doing what you're doing!
     
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  18. AlejandroE

    AlejandroE Active Member

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    Hello, thanks for your support! We will work hard.
     
  19. TanteStefana

    TanteStefana Moderator
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    This is really cool. If you can do as good a job as you've done on your proposal, that would be amazing.
     
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  20. LorenzoRey

    LorenzoRey Member

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    We are so grateful for your comment and your support on our pre-proposal! We will do our best job and make the DASH community proud.

    Best Regards
    -Lorenzo Rey
    Dash Help Venezuela
     
  21. ewok

    ewok Member
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    Lets keep the expansion going here. Dash in Venezuela is a much needed solution for people. Yes votes from me.

    Look forward to seeing it posted for funding.
     
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  22. LorenzoRey

    LorenzoRey Member

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    Thank you so much for your support, we really appreciate it!

    -Lorenzo Rey
    Dash Help Venezuela
     
  23. AnCapitol

    AnCapitol Member

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    This is a definitive no-brainer yes proposal. In my personal experience, newcomers have a lot of questions, run into issues and want answers asap. To conclude with our theme "Even Grandma can use it", we need a reliable support that will answer everything - in a personal, understandable and easy reachable way.

    Also, all of the learnings of DASH Help Venezuela will further help other similar projects (like DASH Embassy DACH).

    That's why I sponsored the 5 DASH proposal fee.
     
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  24. AlejandroE

    AlejandroE Active Member

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    Hello AnCapitol. Thanks so much for your kind words and even more thanks for your sponsorship. We will work hard and we will achieve that "Our Grandma use DASH".

    We will make the DASH community very proud of our work. We are going to submit the proposal on Feb 1st. And we hope MNOs support our project, we want to bring great things.

    Thanks again!
     
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  25. RocketTeam

    RocketTeam Member

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    Dear @AlejandroE,

    Wow!! it seems solid and clear enough of your proposal. Wish you good luck and all the best ya :)

    Cheers

    Admin
    RocketTeam
     
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  26. AlejandroE

    AlejandroE Active Member

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    Hello, thanks for your support! We are working hard to achieve all our goals.

    Many thanks.
     
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  27. RocketTeam

    RocketTeam Member

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    Welcome @AlejandroE,

    Looking forward to your next progress :;)

    Cheers,

    Admin
    RocketTeam
     
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  28. Santos Bermúdez Ruiz

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    Complety agree with your opinion. As a Venezuelan, I believe there is a strong necessity for a platform that allow people to solve their doubts and implement DASH as a way to have better life quality. Thanks Ancapitol!
     
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  29. Santos Bermúdez Ruiz

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    Great initiative guys! Given the current situation we are living in Venezuela and the potential our country have for adopting DASH as a way to achieve a better economic situation, I believe this to be a no brainer proposal. Cheers!
     
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  30. feedbands

    feedbands Active Member

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    I've worked professionally with AlejandroE and cannot say enough good things!
     
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