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If it hasn't been done already could we remove mint pal from our suggested trading platforms

Discussion in 'General Discussion' started by r-ando, Oct 5, 2014.

  1. r-ando

    r-ando Well-known Member
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    Their website doesn't even load anymore… I do hope it comes back up for everybody!
     
  2. tungfa

    tungfa Administrator
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    they are upgrading their system, i know it is since forever but they will be back soon.
    mintpal is still trading the biggest volume for DRK (i only trade there)
    be patient , they will be back soon !
     
  3. r-ando

    r-ando Well-known Member
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    I really hope so…. I guess what I'm saying is that in the meantime maybe we should consider directing people to other venues, for the moment and until MintPal ensures this will not happen again… I'm happy I personally don't have any funds on there but I'm feeling for everyone who does and who doesn't have access to their money on a day of a 8% price decline… Most of those people are probably traders and their whole trading system was probably thrown out the window… Adding to this is the fact that the main DRK exchange has been down for consecutive days which is definitely concerning in my opinion (especially the one with the most volume… I'd also like to add that if the company has been sold for all intents and purposes this is a different company now with different management which obviously seems to have overassessed their own capacity to deliver on a timely basis… or perform as advertised)
     
  4. r-ando

    r-ando Well-known Member
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    I'm really hoping this will be resolved soon
     
  5. Miner237

    Miner237 Well-known Member
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    Still down, I know they announced on twitter yesterday they were about halfway through migrating all the wallets....
     
  6. tungfa

    tungfa Administrator
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    they are migrating their stuff, no stress !
    i never had any problems with them, in all the hack attacks customer service was really good and i never lost any funds there !!!
     
  7. patrolman

    patrolman Member

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    About 2 hours ago they tweeted
     
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  8. tungfa

    tungfa Administrator
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    Tick Tock
    Tick Tock .....>
     
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  9. fernando

    fernando Powered by Dash
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    I guess traders knew about this and withdrew their funds on time, but they definitely have overassessed their capabilities.
     
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  10. pbleak

    pbleak Active Member

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    I've not heard about the migration and had just parked *all* my DRK (not recommended, but I had a reason to do it) there so I'm sort of sitting here going, um, guys, guys, come back, guys! I expect they will, but tense few days.
     
  11. tungfa

    tungfa Administrator
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    whowwww ... sh..t man !
    but honestly in all the hacks and whatnot, they were always very good and straight with me !
    I never had a problem there and i still believe everything is fine and they will be back soon !
     
  12. pbleak

    pbleak Active Member

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    Yep, I'm a fan of Mintpal so I'm not freaked and it is on my shoulders that I missed the announcement. Just bad timing as I wanted to sell and rebuy and so gain a few more coins as I expected the dip was coming. More I have missed a chance to do that, but I trust Mintpal a lot.
     
  13. LonnieDRR

    LonnieDRR Member

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    I didn't know they were going down. I heard about an upgrade and might be down for 24 hours. Going on a WEEK now. Can you say Mt Gox2?
    Im pissed because I have a LOT of drk held captive there that I am normally trading with. This is costing me a LOT of money!!!!!

    Not happy.
     
  14. fernando

    fernando Powered by Dash
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    A week already?!?! I don't usually trade so I wasn't very aware of how long it is taking them!
     
  15. pbleak

    pbleak Active Member

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    It's not been a week has it?
     
  16. r-ando

    r-ando Well-known Member
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    Going on a week soon… I hope things work out for you pbleak - As things stand this was the last update from mintpals new owners ''moolah'':

    - 8 000 missing accounts out of supposedly 70 000 total accounts. (The 8000 accounts that had coins in them?)

    -No funds are at risk, and we are actively looking in to why this has happened (if the accounts are missing and they are looking into it, how do they know no funds are missing?)

    -We are going back and cloning the missing accounts back over. There is no pattern relating to these accounts, which is extremely odd. (I'm not sure how you clone something that is missing but I assume from the original backups, does this mean it will take them another week to go through their whole mitigation process again? If they do the same thing why will these missing accounts suddenly reappear?…on moolah twitter they announced today:We have now located the problem with the missing accounts which took many hours in the end and are resolving. - So did they also locate the accounts or just the problem… (They had already ''located'' the problem and were already supposed to be resolving it)

    -The current theme is not the greatest, but it works. We will be replacing it with an enhanced frontend once all core issues are dealt with (however they also tweeted on moolah twitter account:We're hiring a UI designer. Interested? Email [email protected] with a portfolio. - Did they not announce they would focus on core issues first?)

    -6 hours ago they announced:At the very least, you will be able to withdraw funds today - even if we have to keep the platform down. - however, yesterday they stated :If you need to make an urgent withdrawal while the site is still down, please email [email protected] with as much information as possible relating to the withdrawal. You will need to email from the address associated with your account. - (As far as I know no one who has sent their information to them has been restituted as of today) I would like to add how are they planning on allowing withdrawals from missing accounts?

    - On twitter, Tequilavera Tan asked 3 hours ago: How can I withdraw my funds?

    - 1 hour ago, moolah does not answer Tequilavera, but answers to the remark ''this smells too much like Mt. Gox'': We're taking our time to ensure a secure platform. We're not going to rush.

    Ok so let me get this straight, they are taking their time (we already know that), they have not returned funds to people who have sent them detailed information by email as they requested (how detailed was that information?) And they are not going to rush to allow people to withdraw their funds(what does that mean, in a restaurant if someone messes up an order they usually put a rush on the replacement order…) I would also like to add that they announce that they will not charge fees until december (so all of a sudden, they have bought a company and are not concerned about how much money or how profitable the company will be in the last quarter). I didn't go through all the tweets because it would take a while but it seems obvious that although we can hope things turn out for the best, there is a definite possibility that this could degenerate both for customers and Moolah. Maybe the local authorities should be contacted (possibly anonymously) to put pressure on them just in case they are trying to pull a long con or scam (to make sure funds are recovered swiftly and are harder to hide, like when the police found most of Mt. Gox's missing bitcoins) and if they are back up soon at the very least we should reconsider which main exchange we recommend for trading DRK, after all this is no longer Mintpal and is now Moolah. And Moolah is ****, at least judging from past and present performance…. We really need an open bazaar style integration soon imo.

    I don't want to seem alarmist here, but I think these people make very little sense so far. Always hoping for the best resolution….
     
    #16 r-ando, Oct 6, 2014
    Last edited by a moderator: Oct 6, 2014
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  17. pbleak

    pbleak Active Member

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    Yeah it seems I may have lost them all, but it is my own fault for not picking up on the news (ultimately theirs, of course, for messing up). Looking at twitter today I see a lot of confusion and people veering toward the thesis that they have properly screwed up.
     
  18. pbleak

    pbleak Active Member

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    I think we should encourage people to use Bittrex for now. No need to even remove Mintpal because you can't even get on it. Maybe a warning beside it when it comes back on.
     
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  19. tungfa

    tungfa Administrator
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    relax relax ... nothing is lost ... do NOT listen to the news and rumors ... just wait a bit ..... ;)
     
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  20. r-ando

    r-ando Well-known Member
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    I think thats a fair and level headed assessment pbleak. Best of luck with your funds.
     
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  21. pbleak

    pbleak Active Member

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    I'll aim to keep calm, I'm fairly enough going as a rule, and wait it out. Until then I think I need to go hang around the faucet.
     
  22. r-ando

    r-ando Well-known Member
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    I'm inclined to agree with you on this tungfa, no choice after all right? But without any inside information, all we have to base ourselves on right now is their communication to their customers and this has been disappointingly vague. If nothing else, I think it clearly illustrates the need to find a way to provide an alternative, if not cut out the exchanges (which are not trustless) from the equation.
     
  23. tungfa

    tungfa Administrator
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    might be time for a drink ...>>
     
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  24. Light

    Light Well-known Member
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    I never had any issues with mintpal. Cryptsy on the other hand caused me huge headache before and I stopped using them for months now. I agree with tungfa that we should be a bit more patient because they always have the biggest volume for dark. Plus because of this embarrassment, they will be offering fee-free trade for the rest of the year.

    In their blog they offered urgent withdrawal service. Have anyone tried to email them and ask for urgent withdrawal?
     
  25. r-ando

    r-ando Well-known Member
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    Public companies are subject to more accountability controls than private ones, so if people start using public exchanges intend of private one that might be a start. For example, WPCS although I have never used them and know they are mostly owned by banks…. Eventually, it would be better to be able to avoid such entities entirely, especially in light of the fact that institutions get first say on shares when a company goes public, have an influence on their decisions (board members etc.) and because they can still be shut down.
     
  26. pbleak

    pbleak Active Member

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    Oh there will be drink tonight ;)
     
  27. r-ando

    r-ando Well-known Member
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    Apparently they have not been responding to these requests. (or no news of them doing so) I would also like to reiterate this perspective…. its no longer Mintpal, it is now Moolah, If I am understanding this correctly…..
     
  28. pbleak

    pbleak Active Member

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    A few people have on twitter with no reply on replies as of yet, but that might be down to sheer volume of requests.
     
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  29. r-ando

    r-ando Well-known Member
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    Good point, it's something I considered but I think we can assume the people who own the funds in the missing accounts have not been answered.
     
  30. pbleak

    pbleak Active Member

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    I'd say they are in meltdown trying to sort out a massive PR disaster for themselves.