iBeLink™ DM11G ASIC Dash Miner Support Thread

[adnanelgalla]

6 to 8 are working ok, How do i request an RMA if the my order was from one of your resellers?


EDIT:
and do I only send that number 5 or do i have to send the entire blade(1-8)

 

[Domo]

Hi,
Those functions are actually disabled and the email function is now obsolete. You will not be able to fill in boxes.

Oh okay thanks for the Info. Is there any possibility to test my email settings and see if I actually get email?

 

[iBeLink_1]

6 to 8 are working ok, How do i request an RMA if the my order was from one of your resellers?


EDIT:
and do I only send that number 5 or do i have to send the entire blade(1-8)

Hi,
If you ordered from a reseller, you can request an RMA through the ticket system on our website ibelink.co
You will only need to send in the defective hashing board and continue to mine with the other good ones.

 

[iBeLink_1]

Oh okay thanks for the Info. Is there any possibility to test my email settings and see if I actually get email?

Hi,
At the moment I do not believe you will be able to test the email settings. The triggers to activate the sending of the emails are actually deactivated and/or auto-controlled by the miner now and will not reach the level required for email sending. Those features will be removed in a future update.

 

[iBeLink_1]

Thanks very much.

I now have the problem that my hash rate seems way too high. I must have something configured wrongly?

View attachment 4608

Hi,
Can you explain what you mean by "hash rate seems way too high."? It seems like your miner is running a little hot but everything seems fine. To get a better hashrate reading, you'll need to look at the MH/s 5s and MH/s avg for the entire machine as shown in the red boxes below.

 

[iBlink]

Hi thanks,

Oh right, I thought that each DM should be doing ~2,000mH/s, not around the ~9,000 I was reading.

How much does a high temperature affect hash rate? My miner is currently operating from 38 - 43.5 degrees.

Also how much variance in hash rate should I expect if the miners are working efficiently?

 

[Lttrickson]

Hello,

I have 4 that are not hashing at the correct rate:

8,085,931 Khash/s @ Diff ; 4,489,321.48

6,731,872 Khash/s @ Diff ; 3,529,904.36

5,941,004 Khash/s @ Diff ; 2,336,405.16

5,904,862 Khash/s @ Diff ; 4,287,123.31

=

Hashrate/24h AVG: 30367.14/36546.65 MH/s

They have been running for 24hours and the rate seems to have decreased.

Would my internet connection speed effect the hash rate? or could temp be effecting it?

Thank You.

 

[Lttrickson]

Hello,

I have 4 that are not hashing at the correct rate:

8,085,931 Khash/s @ Diff ; 4,489,321.48

6,731,872 Khash/s @ Diff ; 3,529,904.36

5,941,004 Khash/s @ Diff ; 2,336,405.16

5,904,862 Khash/s @ Diff ; 4,287,123.31

=

Hashrate/24h AVG: 30367.14/36546.65 MH/s

They have been running for 24hours and the rate seems to have decreased.

Would my internet connection speed effect the hash rate? or could temp be effecting it?

Thank You.

 

[iBeLink_1]

Hi thanks,

Oh right, I thought that each DM should be doing ~2,000mH/s, not around the ~9,000 I was reading.

How much does a high temperature affect hash rate? My miner is currently operating from 38 - 43.5 degrees.

Also how much variance in hash rate should I expect if the miners are working efficiently?

Hi,
The hashing rate is affected by the PLL. As your temperature goes up, the miner will lower the PLL setting to prevent chip damage from overheating. As the temperature lowers, the PLL wil be set back to normal. The max PLL setting is 600 which can be achieved with the recommended facility room temperature of 33C. When the miners are working efficiently, the hashrate should 10.8GH/s plus or minus 5%.

 

[iBeLink_1]

View attachment 4615 View attachment 4616 View attachment 4617 View attachment 4618

Hi,
Looking at the screenshots, it seems the miners are being affected by the temperature which is one of the reasons it is lowering your PLL setting. If you can lower the temperature to the recommended facility room temperature of 33C, the miner should adjust your PLL back to max for a good mining efficiency.

 

[Lttrickson]

Y

Hi,
Looking at the screenshots, it seems the miners are being affected by the temperature which is one of the reasons it is lowering your PLL setting. If you can lower the temperature to the recommended facility room temperature of 33C, the miner should adjust your PLL back to max for a good mining efficiency.

Thanks for the quick response.

 

[Etin]

Please could you explain what I should be watching out for. I noticed the chip Maps just keep going down to 0,

 

[Garnett]

I'm getting some really crazy hash rates and every 20-30 minutes or so, them miners reset. They were running fine for a while, but I switched the to the solo nice hash pool and now my hashing is misreported and my rejects are >30%. Is there something I need to adjust in the config?

solo.nicehash.com uses vardiff. Should I specify my own diff?

 

[iBeLink_1]

View attachment 4621


Please could you explain what I should be watching out for. I noticed the chip Maps just keep going down to 0,

Hi Etin,

The main things you should check for are the Temperatures, MH/s 5s and MH/s avg of the whole miner, PLL, Chips Map, and H/W. As temperature goes up, the miner will start to lower PLL which affects hashrate. Chips Map should never change from the 16, this tells you how many chips are detected on the blade. Active Map will change as it shows the chips that are doing work at that moment, not very important unless you notice it stays at 0 for a long time. A high H/W (more than 75%) indicates an issue. First try restarting the miner, then try a different pool, and finally if still getting high H/W do a Single Blade Test.

 

[iBeLink_1]

I'm getting some really crazy hash rates and every 20-30 minutes or so, them miners reset. They were running fine for a while, but I switched the to the solo nice hash pool and now my hashing is misreported and my rejects are >30%. Is there something I need to adjust in the config?

View attachment 4622

solo.nicehash.com uses vardiff. Should I specify my own diff?

Hi Garnett,
The restarts are most likely being triggered by the high reject rate. The miner interprets it as an issue and restarts in an attempt to correct the issue. It may be something with the way nicehash sets up their pool. You may need to ask them for assistance and see what they recommend. Here is their thread on bitcointalk. If you need further assistance from us please let me know.

 

[Etin]

Hi Etin,

The main things you should check for are the Temperatures, MH/s 5s and MH/s avg of the whole miner, PLL, Chips Map, and H/W. As temperature goes up, the miner will start to lower PLL which affects hashrate. Chips Map should never change from the 16, this tells you how many chips are detected on the blade. Active Map will change as it shows the chips that are doing work at that moment, not very important unless you notice it stays at 0 for a long time. A high H/W (more than 75%) indicates an issue. First try restarting the miner, then try a different pool, and finally if still getting high H/W do a Single Blade Test.

Thank you. I restarted last night let it it for a few minutes then put it on. everything is working fine.

 

[Brian Oakes]

Hi,

That sounds weird. Can you provide a screenshot of the web console page? I would like to check out the temperature reading and the PLL readings. Also the firmware version it is running. You can find that under "Config" and all the way at the bottom. The newest version should be IB3.5.21.

For the RMA process, you will need to ship us the defective board and we will then ship a new one to you.

Howdy!

I wanted to follow up and let you know what I have found. From my observations the machines start to misbehave over 35c. I had a GPU rig under one of the machines and this was causing the temp to goto 35.5c-37c and then the miner would misbehave. Also the pool I was using was the other problem. Once I changed to a "larger" pool all the odd readings went away. To be honest I am surprised on the sensitivity of the temperatures, but at least I got mine stable.

 

[iBeLink_1]

Howdy!

I wanted to follow up and let you know what I have found. From my observations the machines start to misbehave over 35c. I had a GPU rig under one of the machines and this was causing the temp to goto 35.5c-37c and then the miner would misbehave. Also the pool I was using was the other problem. Once I changed to a "larger" pool all the odd readings went away. To be honest I am surprised on the sensitivity of the temperatures, but at least I got mine stable.

Hi Brian,
Glad to hear your machine is working stable now. Yes, the DM11G is a bit more sensitive to the temperature since our last generation which is why we have auto-controlled the PLL setting. It looks like you were hitting the temperature triggers which caused your machine to "misbehave" but really it was just trying to prevent the chips from being damaged.

 

[Phil]

I have the DM11G setup but every so often, multiple times a day sometimes, the pool configuration resets to default from what I set it to. I have gone through and stopped the default pools, added the pool i want, deleted the default pools, saved configuration and have let it sit and mine from there and have even rebooted the miner after configuring the pool, both have either worked for a bit or after the reboot the pool information gets reset to default. Why is this happening and how can I get the miner to retain my pool configuration?

 

[iBeLink_1]

I have the DM11G setup but every so often, multiple times a day sometimes, the pool configuration resets to default from what I set it to. I have gone through and stopped the default pools, added the pool i want, deleted the default pools, saved configuration and have let it sit and mine from there and have even rebooted the miner after configuring the pool, both have either worked for a bit or after the reboot the pool information gets reset to default. Why is this happening and how can I get the miner to retain my pool configuration?

Hi Phil,
If the pool information is getting reset to default after rebooting, it does not seem like the configuration is being saved. After you finish setting up your pools, hit the "Save Configuration" button near the bottom. You should get a confirmation that it has saved as seen in the picture.

If you are still having issues where it resets, the sd card image may be corrupted. You can re-image the sd card image with this file.

 

[Chrissinc]

Hi I just bought one of your DM11G miners and realized you don’t have extronance working on the machine. Can you tell me when this will be rectified and why wasn’t I notified before buying this machine? It makes nicehash all but useless. I have some of your OLDER DM384 machines and they do extronance no problem. This is a serious oversight. Is there a fix? If not a fix is there a possibility of a refund? I’d rather keep the machine but if there is no extronance that is a HUGE disadvantage. Thanks and please advise. I've literally only run this miner one day and am already a little wary. Please fix and fast! Hell my old S3+'s from years ago can do extronance. It should be posted on the front page of your site...

Note: This miner at this time does not support extronance.

Such a shame, machine works great otherwise. Should not have shipped without extronance support though. Can I fix it? I've updated a lot of my miners cgminer bins. Also I would say that this "It will still reach top mining effeciency at room temps of 33 degrees or less" is BS. My room temp is less than 33C and it still clocks down a bit. Currently running around 9500 GH/s, it will run top for about 3 mins then start to clock down. Only board 2 is running at 600, the rest are at 500.

 

[iBeLink_1]

Hi I just bought one of your DM11G miners and realized you don’t have extronance working on the machine. Can you tell me when this will be rectified and why wasn’t I notified before buying this machine? It makes nicehash all but useless. I have some of your OLDER DM384 machines and they do extronance no problem. This is a serious oversight. Is there a fix? If not a fix is there a possibility of a refund? I’d rather keep the machine but if there is no extronance that is a HUGE disadvantage. Thanks and please advise. I've literally only run this miner one day and am already a little wary. Please fix and fast! Hell my old S3+'s from years ago can do extronance. It should be posted on the front page of your site...

Note: This miner at this time does not support extronance.

Such a shame, machine works great otherwise. Should not have shipped without extronance support though. Can I fix it? I've updated a lot of my miners cgminer bins. Also I would say that this "It will still reach top mining effeciency at room temps of 33 degrees or less" is BS. My room temp is less than 33C and it still clocks down a bit. Currently running around 9500 GH/s, it will run top for about 3 mins then start to clock down. Only board 2 is running at 600, the rest are at 500.

Hi,
Sorry to hear you are having issues without the extranonce support. Even without it, our miner works perfectly with many other pools besides NiceHash.
What is the temperature that the miner is reading? If the miner is reading a high temperature it will still lower your PLL. Can you provide a screenshot of your web console page?

 

[Chrissinc]

Hi,
Sorry to hear you are having issues without the extranonce support. Even without it, our miner works perfectly with many other pools besides NiceHash.
What is the temperature that the miner is reading? If the miner is reading a high temperature it will still lower your PLL. Can you provide a screenshot of your web console page?

Don't sweat it for now. I'll fool around with it at the hosting centre when I get a chance. The hosting centre's ambient is about 26C-28C. I'll move it around to give it better airflow. Temps are 35.7 on top and 41C at bottom. Chipset, board temps? No explaination. It still works though.

 

[iBeLink_1]

Don't sweat it for now. I'll fool around with it at the hosting centre when I get a chance. The hosting centre's ambient is about 26C-28C. I'll move it around to give it better airflow. Temps are 35.7 on top and 41C at bottom. Chipset, board temps? No explaination. It still works though.

Hi,
The 2 temps being shown are the avg temp across all 4 blades at the front and rear of the case. These are board temps as detected by a sensor on the hashing board. The DM11G is more sensitive to temp than our old DM384M.

 

[Etin]

Hi,

I was wondering, is there a way to configure each blade of the DM11 to mine to a different pool ?

 

[iBeLink_1]

Hi,

I was wondering, is there a way to configure each blade of the DM11 to mine to a different pool ?

Hi Etin,
Unfortunately, all blades on the DM11G will mine at the same pool. It is not possible to assign a different pool to each blade.

 

[sminar]

Hello iBeLink_1 and fellow iBeLink miners,

I've just finished my first day of mining and I'm pleased with the results so far. This is my first mining rig, so I still have a lot to learn.
My iBeLink DM11G seems to be operating well and providing results close to the specifications.
I've only configured one mining pool, p2pool so far. I suspect there are a number of adjustments that can be made in pool selection and pool connection strings to increase the mining success, but I've not had enough time to study/research the fine points yet.

I have tons of thoughts/questions, including:

It would be really helpful to have a guide with example connection strings for each of the most popular mining pools.
Is it better to mine in a pool with lots of other miners?j
Is it better to find pools were you are the higher or highest hashrate and adjust the Share Difficulty/Pseudo Share Difficulty?
Is it better to be the only miner in a pool?
Does setting the Share Difficulty and Pseudo Share Difficulty values via the connection string work and make a difference?
Can the DM11G be used to mine other X11 currencies or be used in multipool configuration?
What's the fan specification and can the fan be replaced by high quality quiet fans?
What does H/W stand for in the iBeLink dashboard?

Any suggestions for guides on interpreting the dashboard and making adjustments? it would be nice to understand out of limit values for things like Acc, Rej, H/W, Gets, Disc, etc. with suggestions on how to improve the situation.

Also, would love suggestions on wallets appropriate for mining. I'm currently using the DASH core wallet. I'd prefer a multi-currency wallet, ala Jaxx, but Jaxx is not suitable for mining. I'm temped to try mining on NiceHash if the extranonce issue gets fixed, but the payout is in BTC. It would be nice to only have one wallet to deal with rather than a handful, along with exchanges, which I tend to leave empty unless I'm actively using them.

iBeLink_1, thanks for your efforts on the forum. Much appreciated.

Cheers,

Steve

 

[iBeLink_1]

Hello iBeLink_1 and fellow iBeLink miners,

I've just finished my first day of mining and I'm pleased with the results so far. This is my first mining rig, so I still have a lot to learn.
My iBeLink DM11G seems to be operating well and providing results close to the specifications.
I've only configured one mining pool, p2pool so far. I suspect there are a number of adjustments that can be made in pool selection and pool connection strings to increase the mining success, but I've not had enough time to study/research the fine points yet.

I have tons of thoughts/questions, including:

It would be really helpful to have a guide with example connection strings for each of the most popular mining pools.
Is it better to mine in a pool with lots of other miners?j
Is it better to find pools were you are the higher or highest hashrate and adjust the Share Difficulty/Pseudo Share Difficulty?
Is it better to be the only miner in a pool?
Does setting the Share Difficulty and Pseudo Share Difficulty values via the connection string work and make a difference?
Can the DM11G be used to mine other X11 currencies or be used in multipool configuration?
What's the fan specification and can the fan be replaced by high quality quiet fans?
What does H/W stand for in the iBeLink dashboard?

Any suggestions for guides on interpreting the dashboard and making adjustments? it would be nice to understand out of limit values for things like Acc, Rej, H/W, Gets, Disc, etc. with suggestions on how to improve the situation.

Also, would love suggestions on wallets appropriate for mining. I'm currently using the DASH core wallet. I'd prefer a multi-currency wallet, ala Jaxx, but Jaxx is not suitable for mining. I'm temped to try mining on NiceHash if the extranonce issue gets fixed, but the payout is in BTC. It would be nice to only have one wallet to deal with rather than a handful, along with exchanges, which I tend to leave empty unless I'm actively using them.

iBeLink_1, thanks for your efforts on the forum. Much appreciated.

Cheers,

Steve

Hi Steve,
I'm will be able to answer some of those questions that you have.

The DM11G is able to mine all X11 currencies, however it can only do 1 pool at a time.
Our fans are 5400rpm non-variable speed. While replacing the fans will void your warranty and/or damage the miner, it is possible they can be replaced as long as they are able to provide the necessary airflow/cooling inside the miner.
The H/W on the web console page is for hardware monitoring. As long as they do not exceed 75%, the blades are working normally.
You should be able to mine on NiceHash even if the miner currently doesn't support extranonce. I have tested it myself and it does mine on their pools.

You can find more information about the web console page from the User Guide found on our website.

 

[sminar]

Thanks iBeLink_1!

I've read through the User Guide quickly a few times. Will dive in a little deeper.
Perhaps there's also more detailed info on cgminer and/or MineNinja that you might point us too as well.

Another question: I haven't found good info on setting the time zone correctly. I'm in PDT which is -7. Not sure if MineNinja will handle automatic daylight savings time. I think I tried setting it using "-7" but that didn't seem to work. I suspect it really only impacts log files / reporting, but it would be nice to get things setup correctly.

Do you happen to know the CFM spec or model on the 5400rpm fan? I may wait to change them until after the warranty period, but I believe I can find suitable fans that are substantially quieter.

 

[iBeLink_1]

Thanks iBeLink_1!

I've read through the User Guide quickly a few times. Will dive in a little deeper.
Perhaps there's also more detailed info on cgminer and/or MineNinja that you might point us too as well.

Another question: I haven't found good info on setting the time zone correctly. I'm in PDT which is -7. Not sure if MineNinja will handle automatic daylight savings time. I think I tried setting it using "-7" but that didn't seem to work. I suspect it really only impacts log files / reporting, but it would be nice to get things setup correctly.

Do you happen to know the CFM spec or model on the 5400rpm fan? I may wait to change them until after the warranty period, but I believe I can find suitable fans that are substantially quieter.

Hi Steve,
Our version of cgminer and mineninja is customized. There is not any detailed information I can point you to at this time.
To set the time zone, you enter "-7" in the box. Then you need to hit the "Set Warning Param" button, and then the "Save Configuration" button. I do not think it handles automatic daylight savings time and will need to be adjusted manually.
I currently do not have any other info on the fans, but I will see if I can find out something.