You are correct that is exactly what I'm referring to external testing. We use testComplete which is one of the best QA testing software packages we have used. I do not know what your testing requirements are so obviously I cannot recommend it but it might be something to look at. We run hundreds of automated regression tests that we simply would not have the time to do manually. We have tried open source testing software and although it is useful in some applications we found it was never sufficient for our needs, it also took a lot of time to setup. We eventually went for proprietary software that has saved us a considerable amount of time on repetitive tests. The great thing about this software is you don't need coder to use it as it is point and click. However if you have a coder working with it you can make customizations to the tests. https://smartbear.com/product/testcomplete/overview/ Yes, I agree however there are integrations and there are seamless information flow integrations. Meaning that the traceability of an issue remains all the way through the development cycle with no manual actions required in setting it up. You mentioned you use Jira and therefore one such software suite which will fully integrate with Jira to give you full traceability is HelixALM by perforce https://www.perforce.com/products/helix-alm Thank you Marley for responding to my questions. It is much appreciated!