Transaction confirmed, but wallet is still empty after 17 hours

[just_fun]

My funds are sent from OKX via the blockchain but the recipient haven't received them. It has 458 confirmations now, but recipient is still sending me screenshots of the empty wallet (attached). Timezone on the screenshots is UTC+4.

Why could this happens and what should I do to make sure the recipient doesn't make fool of me?

Here are my transaction details:

Crypto: DASH
Receivable amount: 1.46 DASH
Fee: 0.0016 DASH
Network: Digital Cash
Withdrawal platform: OKX
Address: XoVRbNE3qNmUkH6jQ9Ph5XWAVogLQLwcuW
TXID: 7e1376ddc5b57a39428b3158cc52688874469c6d01a10112578669ab8872c2f6

Dash transaction 7e1376ddc5b57a39428b3158cc52688874469c6d01a10112578669ab8872c2f6

Check out Dash transaction, hash: 7e1376ddc5b57a39428b3158cc52688874469c6d01a10112578669ab8872c2f6, date: Jul 6, 2023 15:47:41 UTC.

blockchair.com

 

[qwizzie]

Have recipient check if he/she is using Dash Core v19.2 wallet.

See : https://www.dash.org/forum/index.php?threads/v19-2-0-release-announcement.53827/#post-235119

It is expected that if you do not upgrade prior to the fork on July 6th, you may need to reindex.

If recipient is still on an older Dash Core wallet (v19.1 for example or older), then that recipient needs to update his Dash Core wallet to v19.2 and do a reindex, as this means that recipient is forked off from main Dash chain.

 

[AgnewPickens]

My funds are sent from OKX via the blockchain but the recipient haven't received them. It has 458 confirmations now, but recipient is still sending me screenshots of the empty wallet (attached). Timezone on the screenshots is UTC+4.

Why could this happens and what should I do to make sure the recipient doesn't make fool of me?

Here are my transaction details:

Crypto: DASH
Receivable amount: 1.46 DASH
Fee: 0.0016 DASH
Network: Digital Cash
Withdrawal platform: OKX
Address: XoVRbNE3qNmUkH6jQ9Ph5XWAVogLQLwcuW
TXID: 7e1376ddc5b57a39428b3158cc52688874469c6d01a10112578669ab8872c2f6

Dash transaction 7e1376ddc5b57a39428b3158cc52688874469c6d01a10112578669ab8872c2f6

Check out Dash transaction, hash: 7e1376ddc5b57a39428b3158cc52688874469c6d01a10112578669ab8872c2f6, date: Jul 6, 2023 15:47:41 UTC.

blockchair.com

If they are receiving to an Electrum Wallet (Exodus, Edge, Atomic DEX, etc), ElectrumX is down for a bug fix, if they are receiving to mobile, there are updates for those as well. But I reckon it's a Mobile wallet from the amount. Which could still be an ElectrumX issue if it is a multicoin wallet. From the screenshots I see it is Dedicated Dash Mobile wallet, have them upgrade to latest version of iOS or Android, then restart their phone and let it sync.

 

[just_fun]

Thank you for your thoughts, I sent this information to the recipient and now I’m waiting for his answer.