• Forum has been upgraded, all links, images, etc are as they were. Please see Official Announcements for more information

Pre-Proposal: DASH Help - Venezuela (Customer Support Center)

Would you support this proposal?

  • Yes

    Votes: 45 97.8%
  • No (please explain why)

    Votes: 0 0.0%
  • I don´t know, need more information (please ask your question)

    Votes: 1 2.2%

  • Total voters
Might be purely cosmetic but please change the background color of the video to visually distinguish the app.
Hello JZA, thanks for the suggestion, we will see what we can do. At the first time we tried black but the Dash Help logo got lost in the background and that is why we put it white.

But we will see what we can do, maybe we can put a border in the app. Thanks a lot!
Dear MNO's and Dash Community this is a thank note for you. Thanks so much for giving us the vote of trust. As we have shown in the past with our projects (Dash Help, Dash Merchant, Dash Text) we will over deliver with our work. Please keep voting! Thanks.
Dear Dash Community, this is the video of the Podcast #63 from Dash Force News, where we were invited by Mark Mason and Joel Valenzuela to talk about our projects in Venezuela (Dash Help, Dash Merchant and Dash Text). We hope you enjoy it! PS: Thanks to Mark and Joel for the invitation, we had a blast!

Our proposal for Dash Help is live here: https://www.dashcentral.org/p/Dash-Help-Support-Center Thanks for your support, please keep voting!

Last edited:

Dear Dash Community, we are so happy to announce that we officially launched the Dash Help service in the United States! As we promised, we keep working on our expansion and now we are bilingual, Spanish/English. You can call, chat and email us within 8am-5pm (ATS time). We are also sharing an introduction of Sarai, our support agent for the US.
We will continue working and providing all the results we have promised. Thanks so much and please keep voting! https://www.dashcentral.org/p/Dash-Help-Support-Center


Kriptomobile Phones in Venezuela - Partnership with Dash Help
Last week, Dash anounced its latest big partnership with Kriptomobile, a cellphones company which will be selling their new amazing smartphones in Venezuela and the rest of Latam. https://www.dashforcenews.com/dash-pa...

The special feature of this phones is that they have the Dash wallet, Uphold app and the Bitrefill app already pre-installed. Besides they have a paper wallet inside the boxes with 0.015 Dash that you can swipe and start using cryptocurrencies right away. The cellphones are very cheap, around 60$ each.

We are happy to anounce that Dash Help will be the official support center of this partnership and all the paper wallets have our contact information. This partnership will help even more the adoption of Dash in Venezuela, where we already have over 1200 merchants accepting Dash as a payment method.


Dear Dash Community, following are more tutorial videos of the Dash wallet! We have the tutorials #5, #6, #7 and #8. Besides we did a special Unboxing of the Kriptomobile phone "K5". We whope you enjoy it. Thanks for your support!

#6- How to receive Dash with the QR code.


#7- How to restore the Dash Wallet.


#8- How to as a specific amount of Dash.
Dear Dash community, in this video we show you a complete Unboxing the of the Kriptomobile phone "K5". We hope you enjoy it!

Dear Dash Community and MNO's, we are very pleased to present you our next proposal for Dash Help Support Center. The very first and only support center of a cryptocurrency in the world. We are also very happy to announce that we have achieved 100% of our milestones. And besides the number of requests we have received increased up to 80% (aprox 250 requests per month). This means that our services are highly needed.

Proposal link: https://www.dashcentral.org/p/Dash-Help-Support-Center

This is a video where we show a summary of our work during the last 2 months.

This is a document with a specific list of the milestones we achieved: https://drive.google.com/open?id=1p7k6Ka5PRCpWez4-RfeOLY2Fv3IBtE20

Thanks for your support!
Dear Dash community, in the following link you can watch the videos of the 1st social media campaign with influencers. The main goal is create awareness and engagement with Dash using important intelectual people and comedian.

This is one of the videos. Gladys Rodriguez is one of the most famous and respected journalist in Venezuela and she has over 25 years of experience.
Link on Instagram: https://www.youtube.com/redirect?v=iF4r11veAW0&redir_token=k1BC9_VXgxDY07ZmpJrX4lCCQcR8MTU0MDQ4NDY5MkAxNTQwMzk4Mjky&event=video_description&q=https://www.instagram.com/p/Bo-JgtiBy9a/?taken-by=rodriguez_gladys
Dear Dash Community and MNO's, this is happening on Youtube, (started at Nov 12th) we are inviting regular users to post their own videos paying with Dash in Venezuela. You can check the hashtag #VenezuelaPayswithDash for more videos!! Venezuela is actually becoming a Dash Nation, one day at a time. #DashMerchant #DashHelp #DashText

Q: would be better to have hashtag in spanish? to help increase awareness to spanish speakers
We are considering that, let's see how the campaign evolve in the time and we will make corrections. Thanks for your advise!!