Payment not shown

fredamuzu

New Member
May 20, 2017
1
0
1
29
I made a payment to a merchant for a purchase. The payment went through but it's still hasn't reflected in my account for the purchase. Can your team or support agent contact me back and check into it for me??
 

fible1

Well-known Member
Dash Core Team
Masternode Owner/Operator
May 11, 2014
710
722
163
HI Fred,
Please email me at [email protected] and I will try to help you figure this out. Please be as detailed as possible.

Pablo.
 

tungfa

Administrator
Dash Core Team
Moderator
Foundation Member
Masternode Owner/Operator
Apr 9, 2014
8,972
6,740
1,283
I made a payment to a merchant for a purchase. The payment went through but it's still hasn't reflected in my account for the purchase. Can your team or support agent contact me back and check into it for me??
not sure i i undetstand
you paid - payment received by merchant
"not reflecting in your account" ??
did u check blockchain ? obviously it went though
is your wallet synced and connected ?
what wallet u using ?
 

fible1

Well-known Member
Dash Core Team
Masternode Owner/Operator
May 11, 2014
710
722
163
not sure i i undetstand
you paid - payment received by merchant
"not reflecting in your account" ??
did u check blockchain ? obviously it went though
is your wallet synced and connected ?
what wallet u using ?
Already helping this customer on support portal, no worries.

Pablo.
 
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