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DASH not received

Reineck

New member
HELP! I just sent my Dash balance to the IOS app, on the Merchant site it gives me a complete status but no balance to be seen in my iOS wallet!

What can I do?!
 
Thx, I also checked from the merchant side into Dash block explorer: Transaction not found. Has been confirmed from the merchant side though! (Bitpanda)
 
Sry, I'm new here. If the block hasn't been found does it mean that the transaction hasn't been processed yet?
 
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