Thanks for pointing out that's the wrong video, will have it fixed in a few minutes :).
Edit: Most of these articles are placeholders or copy/pastes from the excellent guide at docs.dash.org. Our own knowledge base should grow organically once we have steady traffic.
Pablo.
Dear Community Members,
It’s a pleasure to inform you that after much preparation and arduous work, we will begin trialing our Customer Service Desk on the main Dash website between Tuesday, 22nd of May and Friday, 25th of May. This short trial is intended to help us gauge customer traffic and...
I agree with you that merchant support is a major issue. I think the trick it to get a technically able person in Tier 1 support, but you will still have bottle necks in Tier 2 as Core Team devs are not going to be any less busy because "support" comes calling instead of the merchant directly...
I think I can give a complimentary answer: We currently have a general purpose support desk, we have actually been running the support desk in stealth for over a year. This is NOT the same as a merchant specific support desk but we have been planning to develop additional team members with a...
Trezor was the first HW wallet, it is also fully open source and has a long track record of strong security and good incident response, so to answer your question, services tend to integrate Trezor before other HW wallets. I believe they also have the largest user base but i can''t find the...
@joemoraca Haven't used it in a while but I can vouch for the fact you could spend dash to your Spectrocoin card a couple months ago. I moved on to another card because Spectro is particularly expensive but it was available; you could also trade fiat for Dash.
Pablo.
Sure, happy to help any way I can. Just drop me a line.
What I would do if I were you, given that this is meant to get users feet wet only, is to limit daily buys to a low amount, like 5 USD. Say 15 USD for phone verified users.
Given this is not a business, I would not even think about 50-500...
Having run similar services for much less liquid (as compared to Dash) game currencies like Linden Dollars, I think you are MASSIVELY underestimating the level of fraud you will experience once the scammers find out, they will drain your hot wallet daily. I suggest you add a step, like phone...