Yes, there is a reset. But it will put the default configuration.
Some miners comes with these problems,
I suggest you to download the original image file form iBelink website and install in a extra card.
The miner is just a linux installed in a Pi Board, which has a card with a customised Linux for DASH Mining.
Remove this card (
Shutdown, open de miner, remove this micro SD card and
don't delete or install at this original card.)
Put your new card with the new system installed there.
Why I'm suggest this? Because without root password, you can not do better modifications and the permissions of the user miner are blocked, if you have the root password, you can try to repair and fix this problem via ssh. The question is: Can you operate Linux? If not, call someone Linux Specialist, Geek, Administrator or Friend, who knows Linux very well!
You can download the image and a separate test tool at the manufacturer iBelink (xing-ling) website:
iBeLink DM11G TF Card Image Ver. 3.5.21 (
https://www.dropbox.com/s/ed7tz35gjnt4tlq/iBeLink-DM11G-Image-Ver3.5.21.rar?dl=0)
iBeLink DM11G TestTool TF Card Image Ver. 3.5.21 (
https://www.dropbox.com/s/3l5bm3ct2erfx48/iBeLink-TestTool-Image-Ver3.5.21.rar?dl=0)
A second dirty solution is:
Stop the mining system at Web-Interface. Stop and deactivate all pool configurations, at the pools tab configuration.
When the complete pools are stopped, duplicate one configuration that it uses the same configuration of your pool account configuration.
Set as default and delete the others, one by one. Sometimes it will freeze when you try to do this. I don't know why, but after a patience action, has worked with me. Anyway, the best is to install a complete new image, because some miners, theoretically, could be hacked, if you don't have a root or administrator password. Welcome to the club! I wish you the best!!!
PS: Don't believe at people offers you expensive and fast solutions, listen you mind, feel your heart and use your life experience, fly to China and make new Chinese friends there, it's the best way to understand and acquire miners with a real price and real knowledge.
I am unable to connect to the web interface and therefore the miner is not mining. Is there a reset on the miner or any other things that I can try to make it work? The web interface worked earlier but now it won’t open up. Your help would be greatly appreciated