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Can't recover iOS wallet

Discussion in 'iOS Dash Digital Wallet Support' started by Benjamin Stewart, Dec 20, 2017.

  1. Benjamin Stewart

    Benjamin Stewart New Member

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    I restored my dash with the key but when it synced with the network, the balance loaded as zero. ??? I had 0.212 dash!!!
     
  2. tungfa

    tungfa Administrator
    Dash Core Team Foundation Member Masternode Owner/Operator Moderator

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    what system / what wallet are we talking here ?
     
  3. Benjamin Stewart

    Benjamin Stewart New Member

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    First photo shows the original wallet that it was purchased on.

    Second wallet shows the wallet i had to buy as I couldn't merge the old with new dash that i bought.
    IMG_0189.jpg
    IMG_0190.jpg
     
  4. Benjamin Stewart

    Benjamin Stewart New Member

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    Should I use the original wallet? I didn't think this would matter??
     
  5. strophy

    strophy Administrator
    Dash Core Team Dash Support Group Moderator

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    These look like two separate apps, and I've never seen the second one before. You paid for that? Are you sure it's legit and you didn't get scammed? There is no way for the new app to access data from your original app. You should keep using the original app. If you removed it, install it again and restore your wallet using the 12-word passphrase you wrote down when you created your wallet.
     
  6. Benjamin Stewart

    Benjamin Stewart New Member

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    Here are screen shots from both wallets about section. I downloaded them both from the Apple App Store. I tried what you said with original wallet and still zero balance. :(
     

    Attached Files:

  7. UdjinM6

    UdjinM6 Official Dash Dev
    Dash Core Team Moderator

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    Moved you to your own thread and into appropriate subforum.
    Pinging @QuantumExplorer
     
  8. QuantumExplorer

    QuantumExplorer Active Member
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    @Benjamin Stewart That is indeed an interesting issue, do not fret though, I bet we will be able to recover the dash. I do not think you were scammed though as dashascash is developped by ios_dev and he seemed pretty straightforward and honest. Please email me at [email protected] directly with a screenshot of the transaction history after being fully synced as well as all details you can think of providing (first time you installed app, when you sent coins to it, etc...).