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didn't receive coins after waiting for 1 day with instant payment.

Still no ethereum as of today. 1 day later. I am starting being worried.

Are they on big load today? I bought eth for £1000 in 10am in the morning and still haven't received anything. I thought their service says 15min to 2hours for delivery. It's 6 hours now. I used uk bank fast payment transfer which is basically instant.