I had an email from Evan telling me to visit drkpool.darkcoin.io to withdraw my darkcoin. I went to the site and was pleased to see my balance intact. When I tried to cash out, I was emailed a token to complete the process but the email never arrived (yes, I checked junk). Now my account is locked waiting for an expired token to arrive via email and I am unable to request another email.
I have tried asking for help in #darkcoin and found out I am far from the only person experiencing this issue. I have also sent an email asking for help but so far the pools admins are ghosts.