I was trying to exchange a dashcoin for bitcoin using shapeshift when it timed out and took my coin. I have messaged shapeshift to help me solve the problem and they have come back to me requesting my txid/transaction hash or my sending address? Unfortunately I do not understand what they are...
I can't seem to send coins from my wallet. It keeps saying the transaction has timed out, I don't think it is syncing either. I am clueless with technology, they have dropped £700 in value in a week.