Welcome to the Dash Forum!

Please sign up to discuss the most innovative cryptocurrency!

Kraken stole my 1750 euro for months

Discussion in 'Exchanges' started by bitcointrader, Jan 9, 2018.

Tags:
  1. bitcointrader

    bitcointrader New Member

    Joined:
    Dec 14, 2017
    Messages:
    25
    Likes Received:
    1
    Trophy Points:
    3
    They still have not deposited and do not reply to my disputes.
    The police is informed.
    Warning: their website states;

    Transparency and independently verified audits are critical to ensure that companies hold full reserves of customer funds.

    Our initial audit will cover only Bitcoin reserves. However, audits for other currencies will be considered for future development.
     
  2. incrypto

    incrypto New Member

    Joined:
    Jan 27, 2018
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    It can be in case if you've made deposit not from your personal bank account (for example from company bank account or from your wife's account). Try to contact their support. I had similar issue when I transfered money to my personal account on Kraken from my company's bank account - and for about 1 month my money where on hold and then returned back on my back account.
     
  3. scronxs

    scronxs New Member

    Joined:
    Nov 2, 2017
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Have you found any phone number associated with them?
     
  4. MrBeats

    MrBeats New Member

    Joined:
    Mar 17, 2018
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    yep. I just said this in the other thread. Kraken tried to do something similar and I deactivated my account and did not say Good bye
     
  5. bitcoin24exchange24

    bitcoin24exchange24 New Member

    Joined:
    Mar 27, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Kraken is an unclear exchange. Sometimes it does not work and it is impossible to withdrawn funds in time or make a trade transaction.
     
  6. deathcutie

    deathcutie New Member

    Joined:
    Mar 21, 2018
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    WHAT. Try something legit like Coindeal.
     
  7. kot

    kot Well-known Member
    Dash Core Team Foundation Member

    Joined:
    Mar 17, 2015
    Messages:
    655
    Likes Received:
    1,767
    Trophy Points:
    263
    I have the opposite experience with Kraken. To me this is the most trustworthy exchange in the industry.
    They always responded to my tickets with a clear clarification of the issue. I would really recommend to submit a ticket to their service desk and ask for explanation of the problem. Usually it is connected to their policies that you have accepted but (probably) haven't read.

    In case it won't work, please contact me via PM - I'll try to help through our internal channels.
     
  8. Jean Tony

    Jean Tony New Member

    Joined:
    Apr 3, 2018
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    They are doing bad service and now there are many complaints like these, I think that their days as service providers are coming to an end.
     

Share This Page