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Can't get dash from paper wallet into Jaxx

Discussion in 'Miscellaneous Dash Support Questions' started by surgeo, May 8, 2017.

  1. surgeo

    surgeo New Member

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    I used paper.dash.org to create the wallet. The private key is in 'Wallet Import Format' but Jaxx won't accept the import. In addition to this my balance on the blockchain is showing "Not yet redeemed". What do I do?
     
  2. surgeo

    surgeo New Member

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    Can someone please help I'm desperate for these funds. I looked at the official dash wallet but don't see any way to import from paper wallet, any help will be much appreciated :(
     
  3. moocowmoo

    moocowmoo Bovine Bit-flipper
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    Hi Surgeo.

    Not yet redeemed is a good thing. Like a coupon, or a ticket you haven't used. You haven't redeemed it. That means you haven't spent it.

    You used paper.dash.org. Did you encrypt it with a passphrase? 'cuz I bet you did!

    You need to just convert the encrypted wif to an unprotected wif.

    I'll edit this post with details shortly.
     
  4. surgeo

    surgeo New Member

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    No I didn't encrypt with a passphrase. I just followed the instructions on screen moving mouse around and entering text into box.
     
  5. moocowmoo

    moocowmoo Bovine Bit-flipper
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    Ok, what character does your WIF start with?
     
  6. surgeo

    surgeo New Member

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  7. moocowmoo

    moocowmoo Bovine Bit-flipper
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    Try the compressed version. Jaxx may be finicky. This test will at least prove your key is valid.

    This url is safe, I vouch for it:
    open https://walletgenerator.net/?currency=Dash click skip under the progress bar on the right

    click 'wallet details' tab
    paste your wif in and punch 'view details'

    scroll down to the Private Key WIF section
    copy the Private Key WIF Compressed WIF
    It'll start with X

    see if jaxx accepts that. It won't get you your coin, but it'll prove jaxx just doesn't support uncompressed wifs.
     
  8. surgeo

    surgeo New Member

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    Firstly thanks so much for helping.

    Jaxx said 'error scanning private key'
     
  9. moocowmoo

    moocowmoo Bovine Bit-flipper
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    If the walletgenerator webpage happily processed your wif and showed you a page with that wif appearing on the left side, the problem is with jaxx.

    I suggest you import that wif into another wallet for the sole purpose of moving the funds into jaxx.


    And, you're welcome.

    Sorry you're having jaxx issues, but rest assured your dash are safely where you left them.
     
  10. surgeo

    surgeo New Member

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    Is it ok to use the android app 'dash wallet'? play.google.com/store/apps/details?id=hashengineering.darkcoin.wallet

    I don't care which wallet I use for the purpose of getting my dash to an online exchange as long as it is reasonably secure.

    Also is it best to scan the Q code (left side - WIF) or use 'Private Key Hexadecimal Format' OR 'Private Key Base64'?
     
  11. moocowmoo

    moocowmoo Bovine Bit-flipper
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    Sure, that wallet is fine to use.


    Doesn't matter, they're the same number.
     
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  12. surgeo

    surgeo New Member

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    Super happy thanks so much for the help mc! Just got my dash into dashwallet :):):) was so worried I would never see it again :eek:
     
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  13. GrandMasterDash

    GrandMasterDash Well-known Member
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    You could of also tried Coinomi
     
  14. Muhammad Tariq

    Muhammad Tariq New Member

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    i have some problem how can i withdraw my dash paper wallet to jaxx or other online wallet who accept paper wallet i need btc now instantly can someone guide me
     
  15. UdjinM6

    UdjinM6 Official Dash Dev
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    You can try Electrum-Dash to import paper wallet private key https://electrum.dash.org/

    PS. "btc" and "instantly" in one sentence looks... like a nonsense :p
     
  16. Leigh Anderson

    Leigh Anderson New Member

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    until the recent JAXX recent "Liberty" new version, I think all previous JAXX versions output invalid DASH keys, (i.e. not complying with any of the 5 valid DASH priv key formats. So you can't use older priv keys or paper wallets to recover your dash coins. if you lost your jaxx phrases, like I stupidly did, but carefully did retain your jaxx-exported priv keys, you're f'ed. Priv keys do NOT round trip in JAXX, until the new July Liberty beta version. Quite negligent sw development in their export. BTW - BTC priv exported from JAXX priv key DID work for recovery in other wallet (Exodus), so it's def a bad formatted, non-compliant DASH format they exported. 4 other coins were badly exported from JAXX as well. Shame on programmer and QA engr (or no QA was done) who worked on JAXX export function.
     
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  17. moocowmoo

    moocowmoo Bovine Bit-flipper
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    I installed version 1.3.7, one of the oldest github releases, and didn't find anything to suggest anybody's f'ed as you say. You may not be able to import those keys into jaxx, but they're the exception. Those keys work everywhere else.
     
  18. Leigh Anderson

    Leigh Anderson New Member

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    There are 4 coins with Jaxx-buggy-exported-privkey-formats that I've tested/lost funds on - but let's focus on DASH as the illegal export priv-key formatting is so obvious and I've analyzed that behavior the most. Multiple wallets such as Exodus complain that import of the jaxx-exported key is invalid.

    I've duplicated the export-priv-key bug in both older and quite recent JAXX pre-Liberty version (been trying every release since a year) with bug showing consistently, AND verified that new Liberty beta version indeed FIXED the DASH-priv-key-export-illegal-formatting bug. It doesn't get much clearer than that, buggy/illegal DASH-format... then export-bug-fixed. Unfortunately, Liberty lacks the paper-wallet-transfer feature so i can't try recovering my DASH that way, and Liberty would have to honor an illegal legacy-exported DASH priv-key format to boot.

    I welcome any help in recovering my DASH via somehow algorithmically translating the illegal-formatted-by-JAXX priv-key I got out of Jaxx export, into a legal DASH format (any of the 5 legit DASH formats).

    All pre-Liberty JAXX versions AFAIK export DASH priv key with two glaring mistakes. (1st evidence) no leading 'X' char, just illegal L or K leading chars were exported from JAXX, (2nd evidence) not 52 chars -- both are illegal in DASH priv-keys!

    DASH valid priv key formats are listed below: JAXX exported DASH keys are non-compliant with any of the 5 formats (until Jaxx Liberty beta)
    (vs only 52 char keys exported by JAXX, and invalid leading chars 'L' or 'K' )


    • private Key WIF 51 characters base58, starts with a '7' <<< NOT 52 chars!, not 'L' or 'K'

    • Private Key WIF Compressed 52 characters base58, starts with a 'X' <<< NOT 52 chars!, not 'L' or 'K'

    • Private Key Hexadecimal Format (64 characters [0-9A-F]): <<< NOT the 52 chars that JAXX exported! not 'L' or 'K'

    • Private Key Base64 (44 characters): <<< NOT the 52 chars that JAXX exported!

    BTW - I've also verified that jaxx exported illegal format DASH keys in several other wallets paper wallet/private key features. Exodus and others. They all return 'invalid format'.
     
    #18 Leigh Anderson, Jul 19, 2018
    Last edited: Jul 19, 2018
  19. moocowmoo

    moocowmoo Bovine Bit-flipper
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    Putting text in bold doesn't make it truer.
    I see a lot of claims and zero data to back it up.

    Provide real data or I can't do anything for you.
     
  20. Leigh Anderson

    Leigh Anderson New Member

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    I'm confused. what do you need to be considered real data? screen shots? publicly post here the private keys exported by Jaxx and Jaxx liberty to prove the differences I cite? other evidence? I thought I was pretty specific about the 2 very discrete differences between Jaxx exported private keys, and the 5 legal DASH formats listed on dash.org. Please advise how to supply what you consider real data. I'll gladly give a reward for solving my DASH recovery problem.
     
    #20 Leigh Anderson, Jul 19, 2018
    Last edited: Jul 20, 2018
  21. strophy

    strophy Administrator
    Dash Core Team Dash Support Group Moderator

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    I thought I'd give this a try as well. I was unable to replicate your reported bug in both an older version of Jaxx (1.3.3), the latest version of Jaxx (1.3.18) and in Jaxx Liberty (2.0.1.0). All versions returned private keys in the standard 52-character compressed WIF format, starting with X. I was able to send balance, import the privkeys in Dash Core and see the balance imported with no issues at all.

    I think what moocowmoo is asking here is to help us understand how you are exporting keys that start with L or K. A partially blurred screenshot and/or a specific version number and platform would be very helpful for us to try and replicate your problem. Until you do so, we have to assume user error or a corrupt Jaxx installation is also a possible explanation for this. Are you sure you aren't looking at the keys for another coin? I'm happy to have a look at the keys for you in PM - several users here can attest to me having helped them in the past with wallet recovery.
     
  22. Leigh Anderson

    Leigh Anderson New Member

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    Strophy - Your guidance on next steps on my end is super clear. Now I understand how to proceed to give the type of data needed. Thanks!

    My limitation is lack of access to the 2017 Chrome Jaxx version that I believe exported my saved off non-Dash-compliant priv keys. Jaxx did an automatic upgrade back then (without asking permission or asking if new backup desired first, which would have been a nice SW coding practice at upgrade time). It just did the upgrade and instantly un-paired all my coins. Jaxx had been super reliable for about a year of constant use before then.

    I was able to use my 2017-exported priv keys saved off, to recover my BTC (yay) only, but not DASH or 4 other coins :-( The BTC recovery success makes me think I indeed saved off faithfully the jaxx-exported keys for the 5 other coins I had in Jaxx.

    So, I'm pretty sure I saved off accurately the 2017 private keys from Jaxx. Had 6 coins in 2017 at auto-un-pair time, and have 6 sets of keys saved off back then - never want to have single point of failure for backups. (so back then I copy-pasted keys into an encrypted doc stored offline with paper backup, back in 2017) i.e. That backup is where I get the offending leading L//K char'ed 52-char Dash private keys. (want to shoot myself for somehow losing my jaxx backup phrases, me = idiot). I'm normally meticulous, but blew the phrases save somehow.

    My results today:

    Current version non-Liberty/regular Chrome Jaxx. Created new wallet. Dash wallet initialized but empty.
    - Exports legal Dash private key format. from a zero value Dash wallet.
    (haven't tried putting a small value of Dash there and then exporting keys).
    - Regular Jaxx refuses to import my 2017-Jaxx-exported Dash priv key, seems
    to test its not a valid key format so no NEXT button shows up.

    Liberty Jaxx beta: new wallet, Dash wallet initialized but empty.
    - also exports DASH-legal-format priv keys.
    - Liberty Jaxx lacks the paper-wallet-transfer feature yet in the beta so cannot test importing my 2017 illegal-format Dash key.


    per recent Jaxx support suggestion, i also used the https://walletgenerator.net/?currency=Dash# tool to convert my badly-formatted Dash keys into properly formatted private keys - but the converted keys point to zero-value of Dash unfortunately.

    As a trusted Dash admin, I'm willing to send you my 2017 priv keys if that has a potential path to success. Or I'd welcome any other next-step suggestion. Glad to send non-trivial amount of Dash for success.

    Cheers,
    Leigh
     
  23. strophy

    strophy Administrator
    Dash Core Team Dash Support Group Moderator

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    My recommendation at this point would be to track down an older copy of the software (a Jaxx extension for Chrome?) that created those keys, and see if it will import the L/K format privkeys. If you install it and disconnect from the internet, you might be able to prevent it from auto-updating again. You should theoretically then be able to use that version of Jaxx to move the balances to a wallet that functions normally. I think your best bet is to contact Jaxx support at this point to try to figure out which Jaxx version might have created those keys.

    If you can find the source code for the wallet that generated the invalid keys, it might also be possible to see how they were generated and potentially convert them to a valid key. Sounds like a bit of a stretch though.