Alternative to Kraken

KryptoTypek

New Member
Oct 1, 2016
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Hi, I'm using Kraken to buy Bitcoin and then trading it for Dash. I'm highly unsatisfied with Kraken. They keep putting my deposits and withdrawals on hold for no valid reason, their customer support is (to put it mildly) unresponsive and the website itself is buggy.

What I like about them though is that I can deposit EUR via SEPA for zero fees and their 2. tier authorization doesn't require me to send an ID scan or proof of address.

Is there an alternative exchange with these properties that you use and would recommend? I also use Local Bitcoins but he premiums there are high compared to exchanges.
 

fernando

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Dash Core Team
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May 9, 2014
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Hey, depends on your country. You are obviously in Europe somewhere? Does bitstamp accept Euro deposits?
Yes it does, I was about to suggest that. My experience with them in the past was great, but I switched to Kraken because they credited my SEPA deposits slightly faster, but both work quite well. When Bitstamp was hacked their response was great (they assumed the loss)... although you should not leave your funds there!!!!
 

ec1warc1

Active Member
Jul 26, 2016
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I cannot speak of a good option in Europe to go from fiat to crypto. I wish there was a good one in Colombia.
I do prefer BTC-E now over poloniex because they don't ask any "security" questions. Actually, lately, I have also been using shapeshift.io for many exchanges you cannot make anywhere else for lack of trading pairs.
 

halso

Active Member
Apr 27, 2016
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Sydney, Australia
I cannot speak of a good option in Europe to go from fiat to crypto. I wish there was a good one in Colombia.
I do prefer BTC-E now over poloniex because they don't ask any "security" questions. Actually, lately, I have also been using shapeshift.io for many exchanges you cannot make anywhere else for lack of trading pairs.
How do you buy BTC in Colombia Ed? I'm actually going there in Early Jan, and was wondering if i should attempt to fund my South America trip with crypto as i go. Do you think that is feasible?
 

ldw

New Member
Jun 23, 2016
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I'm not so fond of Kraken but all the other exchanges I've tried are even worse...
 

ec1warc1

Active Member
Jul 26, 2016
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wondering if i should attempt to fund my South America trip with crypto as i go. Do you think that is feasible?
I am surprised at how few people know about any of the crypto coins here. If you don't speak Spanish or Portuguese, convincing people to take Dash or any other crypto is going to be very difficult right now. Changing that is going to take a lot of time and effort. I am working on it, one step at a time. :cool:
 

halso

Active Member
Apr 27, 2016
439
235
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Sydney, Australia
I am surprised at how few people know about any of the crypto coins here. If you don't speak Spanish or Portuguese, convincing people to take Dash or any other crypto is going to be very difficult right now. Changing that is going to take a lot of time and effort. I am working on it, one step at a time. :cool:
What about local bitcoins? is it popular there?
 

ec1warc1

Active Member
Jul 26, 2016
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What about local bitcoins? is it popular there?
If it is popular, and it may be in some areas, it probably won't include Dash. I have never used local bitcoins. I don't have that kind of free time! ;)
 

bitcointrader

New Member
Dec 14, 2017
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Kraken just stole 1500 euro from me. I deposited it over a week ago and support ignore my requests. I now have 0 euro in kraken and the funded 1500 was never deposited in there.
 

dashinstant

Active Member
Sep 25, 2017
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www.dash.org
I use the spectrocoin platform. They are big supporters of Dash and I interviewed @TonyG from this company at the London Conference. I have a debit card from them, and there are loads of deposit and withdrawal facilities in various crypto and fiat options. Also, you can now switch between cryptos on this platform, 'off chain' with instant exchange and zero fees, just like on Coinbase. For full disclosure I would point out I am an investor in their ongoing ICO. You can also apply for an IBAN account, but there is thorough KYC for this facility. Just to let you know, I have KYC2 level with this company for the debit card.

I really believe that this organisation is going places!

Have a look for yourselves.. https://spectrocoin.com/en/signup.html?referralId=285360523

Thanks.
 
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dashinstant

Active Member
Sep 25, 2017
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www.dash.org
But to verify your account, you will first have to install the spyware called Skype:
https://blog.spectrocoin.com/en/2017/11/claim-an-international-bank-account-number-at-spectrocoin/
No, that's if you want an IBAN account which apparently needs higher KYC than level 2.

I agree, it seems excessive and I have not taken them up on this cos I don't want a recorded Skype interview!

However, as an exchange platform, and indeed a debit card provider they are absolutely fine in my opinion.

I had the debit card with no verification beyond email (and of course my postal address for them to send the card.)

I have subsequently uploaded a utility bill and my passport so I can have the enhanced spending limit... but yes, I balked at the Skype interview. That seems ridiculous.

Cheers,
 

dashinstant

Active Member
Sep 25, 2017
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www.dash.org
Bankera/Spectrocoin are trying to bridge the gap between the old world fiat financial system and the new crypto economy.

I'm guessing that in order to stay (or get into) the good books of the financial regulators, they have to show that they are complying with all KYC requirements. Perhaps IBAN accounts require a face to face meeting, so Bankera have to offer a Skype interview as the next best alternative?

In any event, I bet it's a massive barrier for customer adoption which Bankera are obliged to enforce to their own detriment.

Bloody regulators! :-(
 

xsedivy

New Member
Mar 25, 2014
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@dashinstant I'm also using their services and start using plastic card. I was just wondering about taxes. You pay with your Dash, but it's converted to EUR or USD before transaction. Do you think there is a requirement to pay taxes in your country similarly as you should do when you withdraw to your bank account?
 

dashinstant

Active Member
Sep 25, 2017
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www.dash.org
I'm currently only using it for really small payments like occasional cups of coffee etc. This way it remains a long way below the annual threshold for declaring any capital gains in the UK. However, I'm not a Tax expert or advisor, so please do your own due diligence!

(I would like to use it more, but until clearer guidance becomes available I'll be holding back.)
 
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kensa2306

New Member
Feb 14, 2018
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Can anyone explain me about lenght chars or wallets? Unfortunately I haven't find ANY $#$%[email protected] site that accepts my current Monero wallet, maybe I'm doing something wrong? can someone refer me to a tutorial? thanks in advance.
 

SpectroCoin

New Member
May 19, 2017
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We have SEPA deposits which are free of charge from our side.
You can also claim your own IBAN from spectrocoin and we have a 24/7 support teams that are always willing and happy to help with any issue.
To check all of our services and future updates, please go to our BLOG
 

qwizzie

Well-known Member
Aug 6, 2014
1,552
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Well, I was just about to try Kraken, but now I will think twice
Kraken has some interesting features i hear :

InstantSend support for withdrawels (hopefully they add InstantSend support for deposits too)
Security feature that locks out viewing sensitive information on your account, puts a time delayment on changes and you need to first personally approve new withdrawel crypto addresses / banking accounts through email
Fast SEPA withdrawels (i think they have a banking partner with access to a faster payments system) with very low fee
Good support through a ticket system
 
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utopist

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Jul 7, 2019
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Like any other exchange, Kraken has its pros and cons. Maybe it is not a perfect variant for the beginners, and yes, it has a poor mobile service, but it is pretty popular among crypto users. When I was looking for a good exchange, I was surprised how many of them I can use, so it was difficult to make the choice. But I was lucky to find a good source that provided me with the list of the most popular exchanges https://cryptolinks.com/cryptocurrency-exchange. I should say, it is much more convenient to compare them on one site. So, I've already tried Binance and stayed pleased with the result. But I'm going to check other exchanges, because I'm sure that this is the best way to understand which of them is good for me.
Thank you for useful resources!
Could you please add https://convert.alttopia.net/ and https://forum.alttopia.net/ to list?
 

AmyLeer

New Member
Oct 31, 2019
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Well, you can try Binapex. It offers Dash, yet all deposits are in USD via ADVCash and PerfectMoney.
 

SharkServers

New Member
Jun 25, 2020
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Hi, I'm using Kraken to buy Bitcoin and then trading it for Dash. I'm highly unsatisfied with Kraken. They keep putting my deposits and withdrawals on hold for no valid reason, their customer support is (to put it mildly) unresponsive and the website itself is buggy.

What I like about them though is that I can deposit EUR via SEPA for zero fees and their 2. tier authorization doesn't require me to send an ID scan or proof of address.

Is there an alternative exchange with these properties that you use and would recommend? I also use Local Bitcoins but he premiums there are high compared to exchanges.
Exactly the same thing keeps happening to us. Hold after hold.