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  1. C

    Report of C-CEX situation with DRK because of feb, 23 accident.

    We don't have any problem with new deposits and withdrawals. Just check.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    It is imposible to us to take loan, and we can't take loan to pay only him. We owe very much more to other people that we have to thank, keep patience and let us work to resolve this issue.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    [email protected] "we will presume that you do not intend to resolve this situation amicably" Looks like this thread is not showing to You that we are in intend to resolve situation.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Yes, we have no problem with new deposits and withdrawals.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    to bitman267 Thank You for Your thoughts. I read all carefully. There is several parts I can't agree with You. We are not a bank and don't have backup banks has. As I mention before - we are small startup. In 13 days from the beginning we got millions of dollars value (at current price) of funds...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    1. Plan is to make everything possible to grow. We will notify on significant steps. 2. It is impossible to give any time prognosis. 3. How much? - it is in my initial post 4. We have about 25-30 BTC daily volume. We have 0,05 BTC from it. 50% we pay to refund people lost from 23 feb. So there...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Thank You for Your comment. Yes, individual contact is the thing we tried before this post. And that was also mistake that exacerbated the situation. We tried to workout discrepancies personally but had no actual possibility for that. Yes, disaster. Before posting we clrear understood that. But...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Absolutely agree to do everything possible. And we are here to keep communication. Selling c-cex will not solve problem - there will be far not enough money to refund. As I wrote above we are working hard to become big. This is the only way to make 100% refunds possible. Of course we need time...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Thank You for suggestions. We also very much wanting to make people get their coins back. We have voting for months already: https://c-cex.com/?id=vote with free and BTC votes. Earning is not big. For all time we was able to collect 4BTC. Sitting around? - noway. Working all the time to get...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Now I'v got what You mean. Sorry for misunderstanding. There was no plan to sell non-existing coins. There was plan to pick up volumes to make possible trading with discrepancy in wallet and slowly fill that discrepancy from fees. "Hot/Cold" storage works same way. Exchange has coins for...
  11. C

    Report of C-CEX situation with DRK because of feb, 23 accident.

    "intended"? how is that? or you just trolling?
  12. C

    Report of C-CEX situation with DRK because of feb, 23 accident.

    "financial or personal gain." We did not get any gain. Only loss.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    We were hoping to pick up volumes and this way this discrepancy will not very much matter. But You are right. We had to do it in feb, as I say before. fraud? - not exactly. fraud is when someone get benefit from this. We did not get any benefit. Only problems.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Coins deposited after feb accident was withdrawen by users. The problem is explained in 1 message of this thread. We did not count that problem of discrepancy of 50k DRK is very big when we had 250K DRK on main wallet balance.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Thank You for reasonable comments. We are not just sitting and waiting volumes. We understand how serious this situation in marketing and all other aspects. Right now We have very promicing marketing strategy in development with very skilled professional. Next months will show many good changes...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    This is exactly what we are going to do. Once we have enough earning we start to refund all this DRK. In order to have that earning we need good trading volumes. And we work 15 hours/day for that goal.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Looks like You did not read my first post. Please, do it carefully. I explained situation clearly and I admit that there was mistake to neglect about 50k discrepancy of DRK at that time. At the moment all we can is work and earn to make refunds.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Why should we decide to hold coins that we actualy have on wallet balances. We have much of coins at the moment. much more that for a hundred of thousand dollars value. We keep it safe. Our security system is strong and proven. I say again - we had no accidents after feb,23. Current situation...
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    We do really want and will make all possible efforts. But first we need to get some volumes to make some earning. We are startup without any investments so can pay only from earning.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Sorry, but we don't have Your coins. We respond to all tickets. But now it takes some time because of much of recent ROX coin issues. Your advices are reasonable. Thank You.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    Your coins are now on "hold" balance. You can see it in "my assets"
  22. C

    Report of C-CEX situation with DRK because of feb, 23 accident.

    If it is about cancelled orders - Your ticket answered. We did not take any coin from people. Please, read first post carefully to understand what happened.
  23. C

    Report of C-CEX situation with DRK because of feb, 23 accident.

    They should show like "DRK on hold" Check it out. If not - open support ticket - We will resolve it. if we get volumes compared to biggest crypto exchange refund will be possible very fast. Meanwhile we have huje amount of job to do to become bigger.
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    Report of C-CEX situation with DRK because of feb, 23 accident.

    We have very bad situation with DRK. The problem take it's beginning from feb, 23 accident. http://bitcointalk.org/index.php?topic=418700.msg5503550#msg5503550 After "darkman" that find my mistake and get used of it made return of some DRK, exchange had about 250K DRK in wallet with discrepancy...
  25. C

    C-Cex

    No, he did not because of abuse.
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    C-Cex

    May I join this "investigation"? Maybe I could get 10 drk lol :) My name is Yuriy, and yes, I'm from Ukraine. The person started this thread threatened and abused me several time so beside I have solution for him He choosed the way to spread bad words about c-cex. No problem - it is his...
  27. C

    C-Cex

    Of course we are. We have many improvements since launch, new much faster servers, better security (2FA (e-mail, sms, google authenticator), e-mail confirmations, SSL, DDoS protection, anti-theft protection, hot/cold storage). We are very welcome to trade DRK at our exchange!