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  1. R

    Proposal: ''Dash Chat''

    I think I answered most of your concerns on here: https://www.dash.org/forum/threads/pre-proposal-dash-chat.12619/page-3#post-111174 I hope you can take a few minutes to really think about what I said. Cheers =)
  2. R

    Pre-Proposal: ''Dash Chat''

    You mentioned: '' Don't you think we should put the users first, e.g. if Dash (and all cryptos) are so hard to use that non-tech users (90% of internet) can easily mess up, lose coins, lose backups, not encrypt, get hacked, we should probably try to fix that fundamental problem before trying to...
  3. R

    Pre-Proposal: ''Dash Chat''

    Yes, the account owner can be changed but only by the owner himself. Yes, everyone can see the analytics and reporting, such as the visitor's first name or any nickname they chose when entering the chat, the visitor is by no means obligated to provide his real name if they do not want to. Yes...
  4. R

    Proposal: ''Dash Chat''

    I will try my best to answer all your questions. 1. I never said that I made the proposal because the devs didn't want to. That is not true. If it is true then please quote me. 2. I never wanted to have the ultimate control of the livechat account, I answered this question of yours multiple...
  5. R

    Proposal: ''Dash Chat''

    Excuse me, perhaps you misunderstood me or I worded things improperly. The reason why I made the proposal is because I am aware ofhow Dash's governance system works, so that's why I made the proposal. I also explained my project to some core team members like Evan and Splawik21. Also, you...
  6. R

    Proposal: ''Dash Chat''

    Yes, I mentioned it to Evan and he said, quote: '' Hello Roberto, thanks so much for messaging me. Your proposal is quite in line with where I see the project going and wouldn't mind something like this being implemented into our site. However, I don't really like the idea of trying to convert...
  7. R

    Proposal: ''Dash Chat''

    I agree with you, we shouldn't rush things. The only reason why I made the proposal is because the only way I see my project can become a reality is if the MN's vote yes to it. If there is no proposal then it just wouldn't happen. I think we can still give a date to when Dash Chat would be...
  8. R

    Proposal: ''Dash Chat''

    As I explained before, in LiveChatinc there are three types of accounts. Owner, Administrator and Live Agent. I think that the account holder or owner should be someone from the Dash Core Team. https://www.dash.org/forum/threads/pre-proposal-dash-chat.12619/page-3#post-111134
  9. R

    Pre-Proposal: ''Dash Chat''

    There isn't any as there is no LiveChat inc account. Once the account is made then someone has to be the account holder or account ''owner'', he is the one that pays for the service. I think it should be someone from the Dash Core Team.
  10. R

    Pre-Proposal: ''Dash Chat''

    I didn't fully understand your question, can you rephrase it please? You should know that I do not have to be the Dash Chat manager, it was merely a suggestion. In fact anyone could apply to be the manager. Any Dash Chat member can login to the platform to review the whole operation. There is...
  11. R

    Proposal: ''Dash Chat''

    I feel that you think this proposal will sabotage the current plans for customer support that you are working on. But you should know that the only reason why I proposed it is because I sincerely feel that it would be a positive improvement to the current model of support, not only that but Dash...
  12. R

    Pre-Proposal: ''Dash Chat''

    I didn't fully understand your question, can you rephrase it please? You should know that I do not have to be the Dash Chat manager, it was merely a suggestion. In fact anyone could apply to be the manager. Any Dash Chat member can login to the platform to review the whole operation. There is...
  13. R

    Pre-Proposal: ''Dash Chat''

    It doesn't have to be controlled by me. If you notice in the Dash Chat volunteer application, one of the positions an applicant can apply for is ''Dash Chat Manager''. I would be happy working as just an agent under the leadership of someone like yourself or a core member Dash. The reason why I...
  14. R

    Pre-Proposal: ''Dash Chat''

    Yes, PayPal might be expensive, however they do deliver a great service. Especially with their live support. You should also note that I only requested 23 Dash for the project, I do not feel that is expensive at all. Imagine all the potential new users we can bring to the Dash community through...
  15. R

    Pre-Proposal: ''Dash Chat''

    I understand your concerns. However, the agents are not allowed to request any sensitive information and the purpose of Dash Chat is mainly to promote Dash. Every chat that takes place within Dash Chat will be reviewed, especially in the beginning phases of the project. What do you mean by...
  16. R

    Pre-Proposal: ''Dash Chat''

    I didn't say that I will be the only person working on Dash Chat or checking the chat transcripts. I want you to know that there are tools that I thought of to make sure that no policies are broken, if you'd like you can be a part of Dash Chat if the proposal were to be approved. I do however...
  17. R

    Pre-Proposal: ''Dash Chat''

    It's okay Andy, we can all have different opinions. But let me answer some of your questions. (1) LiveChatinc will not randomly come to our website and engage with our visitors, they are a respectable company. (2) We will start with a few volunteers such as: 1. Fible1 - Ticketing System 2...
  18. R

    Pre-Proposal: ''Dash Chat''

    Hey Andy! Thanks for your reply. The proposal is live here: https://www.dashcentral.org/p/Dash-Chat You don't need to sign in to view the documentation I provided and I don't need to have access to your Emails. You can try opening the links with a private browser. Perhaps the issue was you tried...
  19. R

    Pre-Proposal: ''Dash Chat''

    Sure, great! If you'd like we can schedule a voice call or a video call to discuss the details. By the way, I received a reply from Evan Duffield regarding Dash Chat, where he says, quote: '' Hello Roberto, thanks so much for messaging me. Your proposal is quite in line with where I see the...
  20. R

    Proposal: ''Dash Chat''

    I won't disappoint! Glad to have your support on this initiative.
  21. R

    Proposal: ''Dash Chat''

    ‘’Dash Chat’’ Proposal: www.Dash.org Live Chat Operation This proposal is LIVE here: https://www.dashcentral.org/p/Dash-Chat What is Dash Chat? Dash Chat is an online Live-Chat cryptocurrency service for the Dash cryptocurrency. The organization works with a team of professional Dash...
  22. R

    Pre-Proposal: ''Dash Chat''

    @fernando @TroyDASH I'm pretty sure that a large percentage of the traffic will be for technical support, however, I am also willing to be that a large portion of the visitors that will be requesting technical support will be asking basic tech questions. For this reason, I suggest that we make...
  23. R

    Pre-Proposal: ''Dash Chat''

    Hey Fernando! Thanks for the reply. I understand what you mean. It would be great if the agents for Dash Chat were capable of answering tech questions and also specialize in promoting Dash. I think we should think about establishing the pilot. What would we need to get the pilot up and running?
  24. R

    Pre-Proposal: ''Dash Chat''

    Awesome! Just make sure to send me your Email address to keep you updated.
  25. R

    Pre-Proposal: ''Dash Chat''

    Thank you for your reply. I am really considering establishing Dash Chat for the first 60 days solely with volunteers so that we can analyze the results of this project. Multi language would be amazing, however, it appears that we may not even have enough funding for just a basic English group...
  26. R

    Pre-Proposal: ''Dash Chat''

    I was thinking about establishing the Dash Chat completely free of cost. With just a few serious volunteers, I think you mentioned you would volunteer? I could pay for the livechatinc price and we can try it and see what results we get. What do you think @fible1 ? Perhaps we can discuss it...
  27. R

    Pre-Proposal: ''Dash Chat''

    Thank you for the feedback @tungfa I would like to clarify that my proposal is not meant to be a live chat technical support. What I envision the Dash Chat to be is an advocacy program. However, it would be great if some of the live chat agents have the answers to top 100 tech questions at...
  28. R

    Pre-Proposal: ''Dash Chat''

    The reason why I initially chose 1.25 Dash per hour is because that is something I myself would pay an employee of mine. However, if the Dash MasterNode owners agree that it is in the best interest of dash to make this project a reality by hiring overseas talent for a much lower rate then sure...
  29. R

    Pre-Proposal: ''Dash Chat''

    Hey Pablo! Thank you for your feedback. What modifications can I make exactly to the proposal so that it is a more attractive proposal to the Masternodes exactly? What do you mean exactly by 12 hours, 6 days a week for 600-1000 USD? You mean to potentially hire a person from overseas for working...
  30. R

    Pre-Proposal: ''Dash Chat''

    I understand your concerns and I've come up with ideas to maximize an agent's workload should there be low volumes of chat traffic. In the project proposal I mentioned a few ''side-tasks'' that the agents would perform if there is low chat volume. And in the reports sections I will be able to...
  31. R

    Pre-Proposal: ''Dash Chat''

    I'd gladly be willing to volunteer for sometime and present a solid operation system to measure all this data in a more accurate way. Did you check out the quality assurance parts of the project? That was just a first step. Do you think that limiting communication about dash would be...
  32. R

    Pre-Proposal: ''Dash Chat''

    Thank you for your feedback TroyDash. I agree that right now it is difficult to measure the recruitment/success. For us to be able to evaluate that accurately, the project should be operating successfully for at least a month to three months. Leveraging the community to help with this does sound...
  33. R

    Pre-Proposal: ''Dash Chat''

    Hey Fernando, sorry for the late reply! Had a busy day I went out to have a buffet, then went to buy 12 BTC to set up a masternode and now I really must do some studying! Okay so to answer your questions... In many professional establishments there are departments, for example the sales...
  34. R

    Pre-Proposal: ''Dash Chat''

    In order for us to know how many unique visitors we get to www.dash.org we would need to have a tool such as Google analytics set for the website. Is that already set? I saw the alexa ranking for dash.org and it should have a decent amount of daily traffic. In order for me to provide data, the...
  35. R

    Pre-Proposal: ''Dash Chat''

    Thank you for the feedback. I would recommend to check out the Dash Chat Policy files to get a better understanding of the project, especially Policy Files 3.0 - 3.9 I really recommend that you do that because my project was not necessarily adding ''live support'', rather it is an advocacy...
  36. R

    Pre-Proposal: ''Dash Chat''

    Hi guys! I am really excited about presenting this project to you all. This is a Live Chat project proposal for www.dash.org Status update: This proposal is live at: https://www.dashcentral.org/p/Dash-Chat Please take some minutes to go over all the documentation, I am sure you will like what...
  37. R

    Electrum Maintenance (Pre-Proposal)

    If I were a masternode I would vote yes to this
  38. R

    DASH Liquidity - Businesses Accepting DASH

    Hey guys! I am wondering... In the hypothetical situation that I am a merchant.... I have a clothes shop and I want to start accepting DASH as a payment option for my business. So what would be the liquidity of Dash? Realistically speaking I would need to have the Dash I received as payments...
  39. R

    Ledger Nano S wallet

    Thank you so much Pablo!